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LG WT4801CW making loud noise.


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3 replies to this topic

#1 Chris Johnston

Chris Johnston

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Posted 19 July 2013 - 02:30 PM

I have a LG WT4801CW that I purchased back in November of 2011. It has been a great washer up to now, and always very quiet running. A week or so ago, my wife was doing laundry and it started making a loud noise. I checked the level and made sure the load wasn't unbalanced. I slightly adjusted one of the back feet, but there was no wobble prior to the adjustment anyhow. The noise went away, or at least wasn't as noticeable until yesterday morning when she started up another load. Again no leveling issue, no out of balance problem, or overloading. I can't seem to figure out what I should do/try next.

The noise sound almost like a deep screech or low pitched grinding. It only seems to occur during the wash cycle and not that I have noticed during spin or rinse cycles. I'll post the link to my YouTube video below. I am not well versed at dismantling and repairing washing machines. I'll break a dryer or car or small engine or computer down all day long, but I just don't have much experience with washers.

I wasn't sure if the unit would still be covered by any manufacturer's warranty or if I would be better off letting a pro look at it or do it my self. Or if repairs are too costly, buy a new one (which I'd rather not do).



If any other information is needed, please let me know and I'll be happy to oblige. It may be a little hard to hear, but around 30 seconds into the video it really starts up. There is basically two types of noises, one really loud and one that happens a few times in the video, but the very end you can start to hear it if you have trouble finding it during the video.

Thanks,

Chris

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#2 Samurai Appliance Repair Man

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Posted 20 July 2013 - 07:00 AM

What's the serial number of this washer?

 

Try putting the unit into Test Mode and see if it will do all the operations.  Video any weirdness.

 

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Service Manual:  http://appliantology...service-manual/



#3 Chris Johnston

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Posted 20 July 2013 - 05:29 PM

The S/N of this unit is 111KWUC6F518. I'm not sure what the Special Use button is, but I'm going to take a look at the service manual link in your post and see if I can find it.

Thanks,

Chris

#4 Chris Johnston

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Posted 20 July 2013 - 05:42 PM

Just did the Facebook thing to be able to access the service manual. Not sure how long it will take before I can view it. I'll check back when I have some more information.

Thanks again,

Chris




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