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Whirlpool GOLD #GI7FVCXXY00 French Door air damper does not open.

7 posts in this topic

Hello. I need some help.

My customer has a fridge that is 3 years old. The refrigerator side is warm, 50-60°F, but the freezer side is 0°F. I've replaced wire harness with temperature sensor in the refrigerator side and also air damper assembly. Still the same problem, when the damper opens, after about 5 seconds it closes again. Then, I also replaced the freezer side temperature sensor, no changes.

What is next? Main board, fan motors, thermostat?

Anyone who has worked with that fridge, help, please.

Edited by DurhamAppliance
corrected title

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Need appliance parts? Call 877-803-7957 now!

What are the freezer temps? I don't have the full manual so I am not aware of the cooling order, but some models require the freezer to be at a certain temp before cooling fridge. Check freezer temps and proper fan operation.

If that all tests fine and your damper is not opening then your problem is either a bad sensor, a bad damper or a bad board. If your new sensor (check p6 - 6 to p6-1 for 14vdc for fridge sensor and p6-7 to p6-1 for 14vdc for freezer sensor) and damper are fine and installed correctly then that leaves us with one suspect, the board. Of course this is subject to any wiring or connection failures.

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Hey, guys I already checked main board and gives p6 (1-6) - 1,52 vdc refrigerator sensor . The resistors are 4.20 Oms. Freezer sensor is p6 (1-7) - 3,5 vdc and resistors are 23 Oms. Temperature in the refrigerator side is 50 F, freezer side is -1F. Both of the fan motors, top and bottom, are running. And the air damper still does not open. It seems that the problem is in main control board, what do you think?

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Main control board remains.  Had an early Kitchenaid model do the same thing.  Per tech assist had to replace damper assy, thermistor and control.

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yep, the board. That's your huckleberry. btw great job testing. Many times with boards, all you can do is process of elimination.

Three words I hate to hear.... "elite" (as in Kenmore) "gallery" (as in frigidaire) and "gold" (as in Whirlpool)

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