Hello Folks, greetings from Buenos Aires, Argentina. Please be patient with me as Im a very non-technical user and because of the recent economic turmoil in Argentina I am unable to find properly trained & certified technicians to service my GE Unit, so Im doing my best to do this myself. Thank you in advance to those that are able to read through my long initial post and perhaps point me in the right direction.
I have a GE Monogram side by side, model number is ZSG27MINKASS. The unit is 12 years old, it is a factory original 220V model which I purchased in the USA from an overseas voltage appliance specialist before I moved down to Argentina.
Im having trouble with the temperature regulation in the lower shelves of my refrigerator. Basically the two lower shelves that are supposed to hold the meats and fruits & vegetables are freezing most of the veggies and fruits. I have the freezer set to 3 (three) and the refrigerator set to 2 (two). After doing all the research I could, I found out that one of the most common causes for my problem is the failure of the Thermistor that is on the evaporator. I was able to source the original part from the USA (part AP3185407) and was able to change the Thermistor. However, my problem persists and the veggies in the bottom compartments continue to freeze after a few days of operations.
My difficulties are compounded by the fact that most of the advice available on the Web for GE Refrigerators is for 110V US market-models, and I cant seem to find anybody that can tell me which would be the "twin" model for my unit that was once produced for the US market. For a more generic part like the Thermistor, I was able to solve this but now Ive figured out that my GE model is equipped with 4 (four) thermistors... I have 2 thermistors in the freezer compartment (one on the evaporator, the other on the right hand wall of the freezer compartment. I have 2 (two) other thermistors in the refrigerator compartment. All of the videos Ive seen on the web seem to have refrigerators with 3 thermistors.... so Im beginning to doubt what exactly I need to do.
Further research had led me to conclude that if replacing the thermistor on the evaporator does not solve this, then the next probably cause of the problem is the air damper/fan assembly. I was wondering if one of the resident gurus here could chime in on this...?
Also, I have another issue that may (or not?) be related to my freezing problems... my ice maker does not seem to know when it becomes full, and makes more ice than it should.... in the end, it does stop but during times of low ice dispensing the ice ends up turning into an iceberg (all the cubes stick together).... so I wonder if I also don't have some sort of humidity issue in my freezer/ice making section...? Could my problems somehow be related...?
Thank you in advance for reading and would greatly appreciate any advice you could offer....