I have a customer who replaced his Samsung icemaker a while back after I defrosted his evaporator fan. Told me that it never produced ice like the original, only harvest 2-3 times a day. What can I look for, not experienced with Samsung. I was doing a Samsung dryer repair (replaced user interface) when I was asked about the I/M.
I am going to schedule a service call when I find more about it. I have the manual downloaded, thanks to Reggie. I would like to obtain hands on advice from those knowledgeable with Samsung.