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      ***READ THIS PRIOR TO STARTING A NEW TOPIC***   05/02/2016

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Fresh Food section freezing

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I have a GE Monogram ZISS420DRASS.  The fresh food section is freezing in most areas - the coldest is in the temp drawer - and varying degrees from there up - the temp display says anywhere from 24 to 27 degrees. I have the freezer set for 0, however, the display is saying between 6 and 9 degrees.


I have run all the diagnostics using the display panel, and all of the thermistors passed.  I took everything apart so that I could see the dampers and they are opening and closing.


What is the next step?


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Need appliance parts? Call 877-803-7957 now!

You check all the dampers? There are two, supply and return ,that serve the lower custom cool drawer...very often I find one of these stuck open. They should open and close as a pair.sorry, this is a true pain in the ass to access.

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