Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Learn appliance repair at online the Master Samurai Tech Academy.  Learn more.  Earn more.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

jrw

Fresh Food section freezing

2 posts in this topic

I have a GE Monogram ZISS420DRASS.  The fresh food section is freezing in most areas - the coldest is in the temp drawer - and varying degrees from there up - the temp display says anywhere from 24 to 27 degrees. I have the freezer set for 0, however, the display is saying between 6 and 9 degrees.

 

I have run all the diagnostics using the display panel, and all of the thermistors passed.  I took everything apart so that I could see the dampers and they are opening and closing.

 

What is the next step?

 

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

You check all the dampers? There are two, supply and return ,that serve the lower custom cool drawer...very often I find one of these stuck open. They should open and close as a pair.sorry, this is a true pain in the ass to access.

1 person likes this

Share this post


Link to post
Share on other sites