Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Dumbstruck by the new computer-controlled appliances? Let the Samurai enlighten you…

Click here to check out our structured, online appliance repair training courses for rookies and experienced techs.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Stay connected with us...

Samurai on Facebook - become a fan today! Sign up for our free newsletter and keep up with all things Appliantology. Subscribe to our YouTube channel for lots of appliance repair tips and help! Follow the Samurai on Twitter and get timely morsels of Appliantological Wisdom! Subscribe to our MST Radio podcast to learn secrets of the trade.
NathanK

GE GFWH1400DWW Washer Fill Level Question

11 posts in this topic

Hi Everyone,

 

I recently purchased a new GE GFWH1400DWW washer. After installation I put in a test load including a dirty bathmat, a couple bath towels, and several hand towels from the kitchen. When I start the washer I can hear water flowing into the machine, I can hear it flush through the detergent chamber, and I can see a few droplets on the window, but there is no visible water level in the drum and the load does not come out clean at all.

 

I had a GE service tech come and look at it. He admitted that he had never worked on that machine before (beautiful) but he insisted that from what he could tell the machine was working correctly and there should only be an inch or so of water in the drum when the machine is running. He said we probably needed to keep the loads small, which makes no sense since it has a 4.1 cubic foot capacity and the load I put in was less than 1/4 that size.

 

Has anyone else dealt with this problem? I even suggested to him that the adaptive fill sensor was malfunctioning and causing the water to shut off prematurely but he just said "nope it seems fine." I'm thinking maybe I need to try a bigger load to trigger the machine to use more water, or perhaps I can adjust the water fill level manually if I take the back off the machine and go digging.

 

Any help would be greatly appreciated, I'm just about ready to return this thing!

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

May as well go ahead a return it...no way to adapt this machine to fill anymore than it does, short of filling it with a bucket (actually have a customer who does this Lol)...you willhave to look pretty hard to find a top loader that uses the amount of water you are used to..I have a WP top loader with a tall agitator (VMW platform) that I got for free and it uses a good high fill on it wash...Dont know the model.

Share this post


Link to post
Share on other sites

Thanks for the speedy response KI.

 

What baffles me is how this machine is so highly rated? I feel like either mine MUST be malfunctioning in a fixable way, or it is operator error (too small a load).

 

Unfortunately I bought this to be stacked along with a GE dryer, which works great. I don't have enough room to do side-by-side, so if I return this unit for something else it pretty much has to be the same size so I can stack it, and it has to be a front loader.

Share this post


Link to post
Share on other sites

Nathan, the government came in and told the appliance world they were here to help. Your new washing machine uses less engery than your previous one. It uses less engery, by using less water. Using less water doesn't always mean cleaner cloths.

The same thing is and will be happening to your automobile soon enough also. You will get better fuel mileage, but may need to make more trips, due to HP restrictions, to haul the same amount of materials.

Share this post


Link to post
Share on other sites

... will be happening to your automobile soon enough also. You will get better fuel mileage ...

you may get worse fuel mileage,

but the emissions will be cleaner

Share this post


Link to post
Share on other sites

If these regulations keep up we'll all be working on iceboxes, scrub boards and clotheslines.  I do remember a wooden hand cranked washer.  It was made from an old apple barrel that had what looked like a wooden milkstool under the lid that served as an agitator.  Real high tech stuff but worked. 

Share this post


Link to post
Share on other sites

Ok so politics aside what I'm gathering is that most new washers just don't work as well as old ones do. If I were to return this washer and get a different high efficiency front loader, I'd probably be just as dissatisfied as I am with this current one.

 

So I might as well keep this one and just be prepared to occasionally have to pre soak especially dirty items.

Share this post


Link to post
Share on other sites

Yep...make sure you are using HE detergent as well in the proper amounts. presoak and extra rinse are options iI would consider using as well.

Share this post


Link to post
Share on other sites

some of the LG front load washers have

"Water Plus"

"Pre Wash"

"Extra Rinse"

"Tub Clean"

options

Share this post


Link to post
Share on other sites

If your washer has a clean cycle or delicate cycle it fills with more water on those cycles. I've never heard of clothes not getting washed good in a front loader because of the lower water levels, or even a top loader for that matter, provided that they are getting used correctly. It's usually perception. Also I would never do a bath may in any washing machine, replaced way too many pumps in them because of those mats. They are cheep enough to beat with a broom until you throw them away and buy more, the washer on the other hand isn't.

Edited by Spannerwrench

Share this post


Link to post
Share on other sites