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Kenmore Dishwasher detergent stuck in tray


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12 replies to this topic

#1 rican

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Posted 14 August 2013 - 05:31 PM

Did not see this in the FAQ and could not find the search feature to search past topics.  So here I go.  My kenmore diswasher runs through the whole cycle and the detergent never gets washed out of the tray.  The door opens, but it is a clump of moist detergent in the tray and the dishes are still dirty.  Any help?



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#2 bigbuck

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Posted 14 August 2013 - 05:35 PM

Post model number and we can help you more.



#3 rican

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Posted 14 August 2013 - 05:46 PM

Kenmore 66513742K603



#4 PDuff

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Posted 14 August 2013 - 06:03 PM

rican, are you getting water to the unit?  The main cup on your dispenser opens at the start of the very last wash cycle and it's the responsibility of the circulating motor and spray arm to "knock" the detergent out of the dispenser.

 

Insufficient fill, blocked or obstructed spray arm, or possibly siphoning of water from the tub during wash may be the issue.  Check the drain hose for proper installation.  Should have a gooseneck where the drain hose attaches to the disposer or sink drain.  Check water level after fill, should be just below the heating element.  Also check the lower spray arm for rotation and any foreign objects blocking the ports.



#5 rican

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Posted 14 August 2013 - 06:13 PM

Just started a cycle with an empty washer and the fill seems to be ok, just below the heating element.  It has been in service for years.  I can check the drain, but the washer is completely emty when check after a complete run.  Can you point me to some maintenance procedures for this washer. 



#6 MicaBay

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Posted 14 August 2013 - 07:59 PM

Also are you running the hot water at the sink before you start your dishwasher? Do you have an on demand hot water heater?

#7 tpoindexter

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Posted 14 August 2013 - 08:17 PM

Did you check spray arms for blockage?

Are any dishes blocking the dispenser from getting water from the spray arms?

sit a  8 to 10 oz cup in the upper basket in a back corner. Turn washer on, when wash cycle starts, time it for 1 minute, open door and see if cup is full?


Edited by tpoindexter, 14 August 2013 - 08:22 PM.

Test

#8 JJ Surfer

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Posted 15 August 2013 - 02:54 AM

Check for debris in sump and food chopper assembly. This can lower water pressure through spray arms causing poor cleaning and soap not dissolving. You need to remove lower wash arm, remove upper wash arm feed tube, remove 4 t20 torx screws to remove screen, then remove cover to chopper assembly (1 t15 torx screw).

#9 bigbuck

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Posted 15 August 2013 - 07:29 AM

http://www.repaircli...r=665.13742K603

 

Watch the video how it install but this part can get plug up with junk. You can just clean it out if dirty.This would Cause the spray arms not to go around to wash out soap cup.Use a dishwasher cleaner once a month,rinse dishes before putting them in ,always use rinse aid and run kitchen sink hot water before running dishwasher.



#10 MicaBay

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Posted 16 August 2013 - 10:21 PM

http://www.repaircli...r=665.13742K603
 
Watch the video how it install but this part can get plug up with junk. You can just clean it out if dirty.This would Cause the spray arms not to go around to wash out soap cup.Use a dishwasher cleaner once a month,rinse dishes before putting them in ,always use rinse aid and run kitchen sink hot water before running dishwasher.


With regards to rinsing dishes, I was informed that detergent was designed to react to the enzymes in food product to help the cleaning process. With that in mind, we recommend our customers to scrap dishes clean with a fork. No big chunks of food allowed.

#11 rican

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Posted 01 September 2013 - 11:29 AM

Thanks to all for the advice.  Haven't had a chance till now to get back to this.  The video link above helped a lot.  It told me how to get to the sump area and I cleaned out all debris there and everything looks good now. 

 

Thanks again.



#12 RegUS_PatOff

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Posted 01 September 2013 - 11:59 AM

... we recommend our customers to scrap dishes clean with a fork. No big chunks of food allowed.

yes,

Remember, no matter what the salesman says,

it's a DishWasher, not a Garbage Disposer.


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#13 Samurai Appliance Repair Man

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Posted 02 September 2013 - 08:27 AM

With regards to rinsing dishes, I was informed that detergent was designed to react to the enzymes in food product to help the cleaning process. With that in mind, we recommend our customers to scrap dishes clean with a fork. No big chunks of food allowed.

 

 

Correctillia!  You can read about the gory details in my epic tome on the subject:  http://appliantology...py-dishwashers/






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