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Dave Harmony

Samsung RF217ACWP refrigerator not cooling

19 posts in this topic

The unit started out with the freezer getting warm and the refrigerator was ok,( twin cooling system), now I can't get either one to cool and the unit will not go into self diagnostics so I can see whats going on. Measured the sensors and one seemed a high resistance so I replaced it but still not cooling. Any idea's?

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typically, if you can't get into diagnostic mode you are dealing with a bad board unless your interface is malfunctioning. Samsung fridges are all about diagnostics. I am certain you unplugged the machine to try and reset the board, correct?

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Correct, it was unplugged and I still could not get into diagnostics, when I tried the double 8 segments were off with no segments lit.

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Dave, are you getting anything on the interface, display wise?

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Are you holding the button sequence until the 88 stops flashing. Or will it even recognize any button presses at all.

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Still not cooling with new board, I have been holding the buttons untill the 88's go out but after releasing them the display numbers go blank with new board and old.

Compressor is running but not cooling?? Have I lost all my freon in the sealed system?

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Could be the LED interface but let's check for a sealed system problem first. Is the compressor warm and vibrating? Is it running all the time? evap fans running? pictures of evap frost patterns will be helpful.

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I'm trying to get this one fixed for a customer. Compressor is running,(vibrating) and hot. Interface is showing what is probably actual temp as no cooling is occurring , cond. fan is running and there was no frost or anything on freezer evap. coil and I have not removed refrigerator back panel until I see some type of cool down anywhere is this twin cooling system.  I can,t hear either evap. fan running when the doors are open.

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... Compressor is running,(vibrating) and hot.

... no cooling is occurring ,

... no frost or anything on freezer evap. coil

may be a sealed system leak ...

Has this Fridge been moved from a previous location recently ?

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The evap fans will not run with the door open. I saw that you cant run diagnostics but can you run forced mode? If you unplug the unit and plug it back in it should automatically display any codes on the screen.

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I  thought that was the case with the evap. fans, I'll be over there this afternoon and see if I can get any codes and try to run in forced mode.

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It is my understanding that the unit has not been moved recently and the problem started with the freezer section warming up then the refrigerator, I'm not seeing any codes show up and number display is blank when buttons are released after 8 secs. I will see if I can get into force mode later this afternoon

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You do have the fast track manual right?

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I do not have the fast track manual but do have access to the service manual, are they different?

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Yes. The service manual actually has more info so thats great

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Well, both frige and freezer are at room temp, compressor running and hot, I am unable to run in manual, I hold the 2 power freeze and power cool buttons for 8 secs., the numbers light up and then display is blank, I try pushing any other button and it does nothing, eventually reverting back to the prior settings. It seems like its a sealed system problem but the inability to get into manual mode troubles me. Any thoughts? This guy's unit is only 2 yrs. old and he has the longer warranty on the sealed system. I'm thinking of putting his old parts back in and have him call Samsung.

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So the compressor is running? You said it had been moved recently. Did it get layed down? Still no frost on evap? Soundd like sealed system to me.

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Sealed system issue probably resulting in a compressor replacement, as well as the interface board.

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