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      ***READ THIS PRIOR TO STARTING A NEW TOPIC***   05/02/2016

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vudutu

Amana Oven Control Board 31944801 - how to get replace

18 posts in this topic

Looks like my Amana gas oven ACS3350AS control board is shot. The more temp/timer button in the upper right is not functioning, can't increase temp from default 350 or set the timer. feels like it may be bad button or flat out busted. Parts are not available so I need to get it out to see whats up and perhaps ship off to be repaired. I have seen prices from $116 to $200.

Q 1 - How do I get the stove apart to get to it.

Q2 Anyone have a suggestion/review as to a repair service .

 

Thanks!

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Need appliance parts? Call 877-803-7957 now!

Rear panel of console is removed to access control.  Fixyourboard is a Brother and may be able to help with the control repair.  If not, contact CG Industries 866-737-2244.

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Thanks Senpal, I will do some more looking at the stove and googling on the disassembly, so far I don't get a vision on removal.  I'll check these guys out. Come on, Bud Ice? You know who owns these guys,  :rolleyes: check out some local brews.

Thanks!

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My stove is a slide in. Anyone know how to get the ^%##@%^ top off the stove to get to the control panel. I pulled it out 6 inches, took out all the screws I thought would help, googled the heck out of this, looked at the parts list, cant find it, do I have to pull the stove completely out ?

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PDF page 41 of the service manual:

Maintop Removal–Slide-In
1. Turn off electrical power and gas to the range.
2. Disconnect gas and power from unit.
3. Remove screws securing top surface burners.
4. Remove surface burner and disconnect spark ignitor wire from surface burner.
5. Raise and remove maintop from unit.

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Thanks but there are no screws on the surface burner

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Thanks but there are no screws on the surface burner

Screws # 16 (on each Burner)

M0312601-00004.png

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What you may run into that the burner screws (#16 in the diagram above) may be phillips screws (older units) and badly rusted.  Only way to get 'em out is to drill 'em out.  PITA!  And the burner cap may not sit right afterwards.  

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I had to replace an erc on a similar electric Magic Chef slide-in.  Jumped in head first without the benefit of the service manual.  Thought I might find a shortcut to drop the control panel without pulling the unit and removing the top, but alas, there was no shortcut.

 

You've got the unit out six inches so that should be enough.  You may find a couple of hidden screws near the end caps that will secure the top of the console but you're gonna have to pull the maintop to access the rear control panel.  And as Samurai advised, the screws in the burner heads will have to come out.

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I am so wrong, there are screws down in each burner, the burners hold the top on? I got the end cap screws out and the ones behind the knobs. I will have at the burner screws tonight and report back. fortunately they are clean and no rust. I just hope after all this the board is repairable because I sure can't find a new one.  

Thanks!

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Take photos and let us know how it goes!

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Got the top off no problem, just stunned that all that holds the top on are the surface burners and the flimsy brackets they screw into.

 

Turns out the oven control panel itself appears to be fine. Problem is with a black plastic cover that snaps over it and has a series of 10 plastic flexi thingies that sit between the back of the surface touch overlay and the surface mount buttons on the board. When you touch "more" on the surface mount this engages the button.

 

My problem is the "more" flexi thingy is broken off. This flexi thingie cover does not appear on the parts diagram nor on the parts list so I assume it is/was available only as part of the oven control panel which of course is no longer available. 

 

So plan A is

#1 - Cut out the "more" square on the overlay (it was cracked anyway, this is probably why flexi thingy broke) put everything back together and for now use a pencil eraser to poke the more button. 

 

#2 - Start calling/emailing the people who repair controls to see if by chance they have any of theses left from unrepairable controls. 

 

#3 Go pop a La Fin Du Monde...

http://www.ratebeer.com/beer/unibroue-la-fin-du-monde/1094/

And cogitate on how I can fix or hack flexi thingie thing.  3D scan and print the part? Glue a frame on the back to hold a wood block to replace flexi thingie? 

 

#4 - find the real name for or come up with a better name for flexi thingie.

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Well stove is back in operation, anyone have any idea what "flexi thingie" is called or where to find.

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Wow some odd voodoo going on in appliantology, I'll explain at the end of the post. Yesterday my stove ignitors stopped firing. This prompted me to log on and look for the problem and finally pull my control board and send it off to 

 

http://www.corecentricsolutions.com/

 

for repair. It occasionally blanks out, looses the temp and oven goes off. It has not been a big problem as we don't use the oven that much in the summer, but we will this fall. I have been able to use the oven by cutting out the "more" square on the overlay, put everything back together and for now use a pencil eraser to poke the more button. 

 

What started all this is the black plastic assembly that sits between the flat plastic membrane that you touch, and the control board. This button array, which is a series of 10 plastic flexi thingies. When you touch "more" on the surface mount this engages the button on the control board. My problem is the "more" flexi thingy is broken off. This flexi thingie cover does not appear on the parts diagram nor on the parts list so I assume it is/was available only as part of the oven control panel which of course is no longer available, or I cant find it, if it is.

 

So I am sending off the control board for repair, but I still need to find this black plastic assembly.

 

Q1 What the heck is this thing called? And anyone know where to find one, or I will have to fashion some sort of small block of plastic to sit in there and transfer the touch to the board.

 

Q2 I have to figure what the ignitor problem is, it is not an single ignitor problem, I have dealt with this issue before. None of them fire none of the burner knobs when turned to light work. 

 

Here is the voodoo. When I logged in this morning and looked at my content to find this post, oddly enough posted yesterday, same day my ignitors went, I can't reply to his post and I don't see a way to contact in his profile...

 

http://appliantology.org/user/50407-mehdron/

Posted Yesterday, 02:26 AM

 

I have the exact same problem as user 'vudutu' has in this thread from last year:

http://appliantology...to-get-replace/

 

Unfortunately, I cannot post in that thread for some reason. There is a worn plastic part, as he describes, that is broken off, making it difficult to operate the control. I am dubious as to whether a broken off plastic part is repairable, but it seems bizarre to have to throw out the entire range for this one problem. The original part (#31944801) is of course no longer available.

 

Can someone put me in touch with vudutu so I can find out whether he found a permanent resolution to the problem?

 

Thank you.

 

 

I saw 

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You are a "Grasshoppah", free member - you can't directly contact other members with PM and I don't believe you can post to any discussion that you didn't start, (that part I'm not really sure on).

 

The part you seek is only available, (or in this case No Longer Available), as the complete electronic control assembly, (the black "flexi-thingys" are part of the plastic control board housing which have never been available as a seperate part from any of the manufactures.

 

The only way to replace would be to find another dead control of the exact same style and put your boards into the used housing.  You might want to contact CoreCentric Solutions and explain this problem and see if they have some way they may repair these broken button tabs or if they have old used housings to put your boards in when they come across this problem.

 

If you had the old broken off tab then you could probably repair using the broken part and silicone around it to hold in place and still let it press and hit the little button below it.

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You are a "Grasshoppah", free member - you can't directly contact other members with PM and I don't believe you can post to any discussion that you didn't start, (that part I'm not really sure on).

 

 

 

Both are correct, Willie.

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Thanks for the info

After speaking with 

Megan Webb
www.FixYourBoard.com

I have decided to send it to them they have a way to fix the flexi thingy which they call the housing 

"We do repair the control board in your unit and can take care of your problems. No worries.

The cost to restore this control to a like new condition is $160. This rate includes the return shipping & two year warranty. Please include your new overlay.
Right now our turn around in house is about one week. Including a check or money order with the control decreases this time, by allowing us to ship the control as soon as it is ready.
Let me know if I can help you with anything else.
Thank you for your inquiry!
-Megan

 

Willie I don't have the plastic tab, it broke into multiple pieces, but your silicone idea got me thinking. You could take a plastic block the size of the space between the touch pad and the button and put silicone around it to keep it in place, that might work. 

 

Hope mehdron finds this post. I suppose I should set up a new post for the igniter issue. I will follow up when I get the unit back

Thanks!

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