6 replies to this topic

[paddy]

I have a fisher and paykel washer that is not working, it fills then will not wash.  It sits for a period then illuminates 3 green lights in the wash cycle display and beeps like a truck reversing.

I have had some success by powering it down and comming back after a period and starting again but now it will not work at all.

Please if anyone has some idea or advice I would appreciate it. 

DO NOT BUY FISHER AND PAYKEL THEY ARE JUNK!

PADDY

[Samurai Appliance Repair Man]

Which FP model number do you have?

And I disagree that FP's are junk.  Everything breaks, doesn't matter who makes it; the only variable is the severity of the failure.  Most FP failures are trivial annoyances rather than complete show stoppers that make the repair not worthwhile.

[paddy]

You are most likely right, it is not junk.

The thing not working just does my head in.

Model number is GW511

Any advice would be greatfully welcomed.

Paddy

[Samurai Appliance Repair Man]

GW511?  Never heard of that model.  Check it again.  Are you sure it's not GWL11?

[ktsenya2]

Put your machine into diagnostics mode. Procedure is listed on th sheet inside the console and tell us whats the error code that its giving you

[jonmobrien]

[user=1]Samurai Appliance Repair Man[/user] wrote:

GW511?  Never heard of that model.  Check it again.  Are you sure it's not GWL11?

I'd say definately a GW511.

I myself have used a flashlight three times on my own Fisher & Paykel 5.5kg Smartdrive excellence GW511 washing machine.

Here's the User Manual for it:
http://www.fisherpay...er-guides-2.cfm

I loaded my washing machine up, pressed the power button and it started beeping - 1 beep per second like a truck beeping.

The only way to stop it beeping is to turn it off at the power point - pressing the power button on the machine doesn't stop it.

Turned it off, unloaded it, left it for half an hour, turned it back on - all lights flash on, then immediately starts beeping again.

The lights showing are:

3rd and 4th of the 5 green Wash Progress lights and the right-end red Spin light.

Pressing any button does nothing except pressing Start - which stops it from beeping, and the Lid Lock comes on with a slight flicker.

User manual (page 31, link above) only says after checking it is level to call for a service. And we all know whenever you need to call for a service, they want to replace the system board, which costs more than a brand new machine would.

I can't find anywhere that says what the lights mean. Can anyone help please?

Thanks, Jonathan.

[ethicalfix]

GW511 is a model number used mainly for the NZ and Australia market.

The fault number is 57 . A bit of a rarity this one but the tech would be right to say it is a controller fault. It is to do with it's self monitoring and it has detected low voltage internally.

Fraid to say its a new module. Having said that if you are in NZ you can most likely pick up a cheaper recon module instead of an F&P one.