Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Tired of guessing on service calls?

Click here to check out our structured, online appliance repair training courses for rookies and experienced techs.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Stay connected with us...

Samurai on Facebook - become a fan today! Sign up for our free newsletter and keep up with all things Appliantology. Subscribe to our YouTube channel for lots of appliance repair tips and help! Follow the Samurai on Twitter and get timely morsels of Appliantological Wisdom! Subscribe to our MST Radio podcast to learn secrets of the trade.
paddy

Fisher and Paykel washing machine will not run

7 posts in this topic

I have a fisher and paykel washer that is not working, it fills then will not wash.  It sits for a period then illuminates 3 green lights in the wash cycle display and beeps like a truck reversing.

I have had some success by powering it down and comming back after a period and starting again but now it will not work at all.

Please if anyone has some idea or advice I would appreciate it. 

DO NOT BUY FISHER AND PAYKEL THEY ARE JUNK!

PADDY

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

Which FP model number do you have?

And I disagree that FP's are junk.  Everything breaks, doesn't matter who makes it; the only variable is the severity of the failure.  Most FP failures are trivial annoyances rather than complete show stoppers that make the repair not worthwhile.

Share this post


Link to post
Share on other sites

You are most likely right, it is not junk.

The thing not working just does my head in.

Model number is GW511

Any advice would be greatfully welcomed.

Paddy

Share this post


Link to post
Share on other sites

GW511?  Never heard of that model.  Check it again.  Are you sure it's not GWL11?

Share this post


Link to post
Share on other sites

Put your machine into diagnostics mode. Procedure is listed on th sheet inside the console and tell us whats the error code that its giving you

Share this post


Link to post
Share on other sites

[user=1]Samurai Appliance Repair Man[/user] wrote:

GW511?  Never heard of that model.  Check it again.  Are you sure it's not GWL11?

I'd say definately a GW511.

I myself have used a flashlight three times on my own Fisher & Paykel 5.5kg Smartdrive excellence GW511 washing machine.

Here's the User Manual for it:

http://www.fisherpaykel.com.au/customer-care/user-guides-2.cfm

I loaded my washing machine up, pressed the power button and it started beeping - 1 beep per second like a truck beeping.

The only way to stop it beeping is to turn it off at the power point - pressing the power button on the machine doesn't stop it.

Turned it off, unloaded it, left it for half an hour, turned it back on - all lights flash on, then immediately starts beeping again.

The lights showing are:

3rd and 4th of the 5 green Wash Progress lights and the right-end red Spin light.

Pressing any button does nothing except pressing Start - which stops it from beeping, and the Lid Lock comes on with a slight flicker.

User manual (page 31, link above) only says after checking it is level to call for a service. And we all know whenever you need to call for a service, they want to replace the system board, which costs more than a brand new machine would.

I can't find anywhere that says what the lights mean. Can anyone help please?

Thanks, Jonathan.

Share this post


Link to post
Share on other sites

GW511 is a model number used mainly for the NZ and Australia market.

The fault number is 57 . A bit of a rarity this one but the tech would be right to say it is a controller fault. It is to do with it's self monitoring and it has detected low voltage internally.

Fraid to say its a new module. Having said that if you are in NZ you can most likely pick up a cheaper recon module instead of an F&P one.

 

Share this post


Link to post
Share on other sites