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GE SxS GSS25LGMBCC mold in dispenser


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2 replies to this topic

#1 DrFrige

DrFrige

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Posted 26 August 2013 - 07:20 PM

I have a customer who has a 10+ year old GE refrigerator. Previous service company found a solenoid dispenser rusted stuck. Replaced it to the tune of $460.00 (I know... OUCH!.. I almost cried for her) So now there is a bit of condensation and mold up in the area where the dispenser door is. I laser temped the area and the ambient was about 73*F and the dispenser was at 61*F on the left and 55*F on the right of the disp door.

 

When the previous service company was called back, she was told it was "GE Door Disease" WTH? Never heard of it.

 

I am begrudgingly thinking we may have saturated insulation causing the mold. What says the hive?

 

Thank you for your time

 

 

Here is the pic of condensation and mold

 

5egumc.jpg



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#2 DurhamAppliance

DurhamAppliance

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Posted 26 August 2013 - 08:26 PM

Happens all the time. The rusted solenoid is evidence of moisture. I usually take apart the dispenser and steam clean the parts and use a little bleach and mix it with dish detergent and water. (remember, bleach doesn't penetrate a greasy surface, that's why it's best to use with soap)

GE Door Disease? Well I asked a foremost authority, the Google, and he never heard of it until now. Sounds like some scary stuff to gin up a load of cash.

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#3 DrFrige

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Posted 27 August 2013 - 10:27 PM

Thank you for the response. I called the customer and told her. She was just going to forget the whole thing and get a new refrigerator. I just feel so bad she got dinged for so much. OH did I mention the previous tech sprayed WD-40 all inside the dispenser assy? WTH? People like that give our industry a bad name :confused:






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