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linnylouwo

Kenmore dryer won't start

7 posts in this topic

Hi - 

 

I have a Kenmore dryer that won't start.  The power is on and all of the controls light up, but when I press the start button, nothing happens.

 

This happened once before and I did a thorough lint cleaning in all areas in and around the dryer and the dryer eventually started.  Since that happened I've been really good about making sure my lint trap is always clean.  However, when investigating the problem when the dryer refused to start this time, I found and cleaned out an amazing amount of lint trapped in areas I've never seen before, including a small area under and to the side of the lint trap.  

 

I had hoped that once I removed all of the lint that had built up in those obscure areas, the dryer would work, like it did the last time.  But I had no such luck.

 

I believe that the problem is with the thermal fuse or, in the case of my Kenmore dryer, the Blower Thermostat.  I have already purchased the part from the Sears site, but the problem I have is that I'm not sure where it is located in my dryer. Although I've spend countless hours searching for info on my specific dryer I can't locate it. 

 

From the info I did gather, I assumed that the thermostat was located behind the back panel, but I can't get it off.  I've taken out all of the screws, but the panel is stuck tight, leaving me to believe that perhaps the back panel on my model does not come off.

 

So now I'm stuck and really need advice.  My Kenmore dryer model # is 796.98842800, and the part # for the thermostat is 6931EL3002A.

 

 

 

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Need appliance parts? Call 877-803-7957 now!

This machine is serviced from the front. You need to lift the the lid and check the belt. A broken belt will cause the same symptom. I not sure exactly how the lid lifts, there are clips in the front that can be released with a putty knife or you might need to take off a couple of screws on the hinge that holds the lid on in the rear. Once you lift the lid then open door and remove two screws that hold front to duct assembly, after that there are a couple of screws that hold the front panel on. Once you remove the front panel you can inspect, test and replace the failed parts

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Thanks guys.  I'll give that a try.  I appreciate the help!

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Okay, so I opened the dryer and checked the belt, which was fine, and then I replaced the thermostat.  I put everything back together, plugged the dryer in, turned it on, and nothing....  

 

The power was on, the display panel working fine, but the dryer still won't turn on.  What else could be the problem?

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Does the Door Switch (and Drum Light) work ?

While the Door is closed and someone presses the Start Button,

you'd have to test for 120v AC from the following points to chassis / ground:

each side of Belt Switch

each side of Outlet Thermostat

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