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GE Washer WJRR4170E4WW is not agitating.


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#1 cathmint

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Posted 01 September 2013 - 04:52 PM

My GE Washer #WJRR4270EW44 is not agitating, but it is spinning, and so I assume that the motor is not the problem.  However, in the week before it stopped, I did notice an oily smell when the washer was working.   I was able to remove the agitator.  When I removed it, it was not covered in oil (nor was there oil in the water), but the inside bottom of the agitator was a little blackish.  Assuming that it might be mildew, I soaked it in hot water and bleach, which helped a little, but not much.  I then washed it with dish soap, and that removed most of it, and so I am assuming that it might be grease/oil?  There wasn't a lot, but I just want you to know what I saw.  
 
I was afraid to go any further, and need help in diagnosing the problem, so that I can order the correct parts to repair it.


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#2 fairbank56

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Posted 01 September 2013 - 05:27 PM

  Is the motor running when it should be agitating? Check for stripped splines inside the agitator coupler.

 

Eric



#3 bigbuck

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Posted 01 September 2013 - 05:42 PM

http://www.repaircli...mber=WJRR4170EW






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