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roberto

Maytag Washer MVWC400xw0 will not complete cycle

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Customer has Maytag Washer - MVWC400xw0 top load HE - that will not complete cycle. They have used it without problems for about 2 years so they are familiar with it.  It goes through diagnostic without problem. Control board Indicator light is on per tech sheet. Seems to take a long time between functions and then sometimes just doesn't advance. Your thoughts? Control board? Is this a Maytag/Whirlpool machine, or is it made by others?

Thanks for any help.

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Need appliance parts? Call 877-803-7957 now!

This model is a Whirlpool made VMW (Vertical Modular Washer).  Might not be sensing that water is not draining completely at the beginning or between cycles.  During diagnostics look for any long drain fault code.  Check drain pump operation and check between inner and outer tub for any foreign objects restricting the sump.

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follow the tech sheet and pull up the error codes

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These washers practically troubleshoot themselves.  The first place to start is by talking to the control module and see what error codes it has stored, as Brother sh2sh2 said.  I've found these codes to be pretty accurate identifying the problem and indispensable to even beginning to troubleshoot.  

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