Maytag bravos washer not completing cycles
Posted 17 September 2013 - 10:16 AM
Posted 19 September 2013 - 07:39 PM
Welcome! Will it go through either the manual or automatic diagnostic modes?
Posted 20 September 2013 - 04:15 AM
Posted 20 September 2013 - 01:00 PM
So, is the complaint that it's not completing the cycle or is it that the clothes are still too wet/not spun out all the way when the customer removes them?
If you can get the machine to successfully go through all the spin tests in the manual diagnostic mode then you may have a "use and care" issue with the customer. Unbalanced load, overloaded, too much detergent, incorrect cycle, etc.
Find out what they are washing when this happens and what cycle they are using. Have them load the machine for you and see what they are doing.
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