I had a call last week on a Samsung front load washer not spinning or pumping all the water out. M# WF206BNWXAA.
I went out and checked everything out. I ran it through all the tests from the service manual. Everything worked properly. The only stored error codes were 22 and 10. There had been 3 cycles since the 10 error and 99 cycles since the 22.
I cleaned everything out and made sure there was nothing clogging the drain down to the pump.
During the test, the pump ran fine and the tub spun over 1000 rpms.
I put a wet blanket in and put it on spin only and it all worked fine.
The customer insisted there was something wrong and after reading some other posts, I came to the conclusion that the pump was failing under a full load.
I replaced the pump and checked everything out and it was fine.
customer called back this morning saying the washer is not spinning and draining completely. Says the countdown just stays at 24 minutes left and won' t do anything.
I am leaning toward the main board at this point.