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Help with separated drum? on Speed Queen AWN412


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2 replies to this topic

#1 ashepp

ashepp

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Posted 04 October 2013 - 02:42 PM

Hi Folks, 

  Recently purchased a Speed Queen AWN412 from Albert Lee in Seattle. The washing machine has been working fine for 2 months. 

Came down yesterday to find the machine had 'walked' across the laundry room and not drained at all. Closer inspection seems to suggest the barrell / drum has separated from the main unit??? and was the likely cause of the movement. 

 

Albert Lee said they'll send someone out in 2 weeks! So looking to see if there's any suggestions for a self repair.

 

appreciate any help.

 

Sincerely

Adam.

 

ashepp@gmail.com



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#2 olyteddy

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Posted 04 October 2013 - 07:08 PM

Probably not without risking a voided warranty.



#3 certified tech group 51

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Posted 05 October 2013 - 11:07 AM

They may have said two weeks for the service call hoping that the customer ( you )   would attempt  the  " self-repair"  and  that would void the warranty..........Plus they may charge you for the service call..... :wacko: ..........






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