I have a Whirlpool WTW5700XW0 that will not spin. At first I had a light indicating the lid lock so I replaced that. The light is gone and I still can't get the washer to spin. I have tried putting the washer in diagnostics mode and I’m unable to do so. I have noticed that the bulk item light is not working. The drum moves freely, I have checked the motor and belt they also both move freely.