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Whirlpool WTW5700XW0 will not spin


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#1 Royce59nh

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Posted 08 October 2013 - 07:47 PM

I have a Whirlpool WTW5700XW0 that will not spin. At first I had a light indicating the lid lock so I replaced that. The light is gone and I still can't get the washer to spin. I have tried putting the washer in diagnostics mode and I’m unable to do so. I have noticed that the bulk item light is not working. The drum moves freely, I have checked the motor and belt they also both move freely.

 

Thank you!

Royce



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#2 Scottthewolf

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Posted 08 October 2013 - 08:13 PM

Sounds like a bad electronic control.


Scott Wolf

#3 Royce59nh

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Posted 08 October 2013 - 08:39 PM

Ouch, I read that in another forum but wasn’t directly related to the spin.  Could a control board really stop the spin cycle?



#4 curjones

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Posted 08 October 2013 - 09:48 PM

Does it wash and then won't spin, or are you using the spin to get some result. not being able to get in to dignostics indicates control problem. be sure to check close all connections, look for burnt spots. Find all fuses if they are on it. Someone more knowlageble with print will be able to direct you. I had a customer who was told she had a bad motor, there was a connector not on the board snug, worked great after that. some units have a seperate control key pad infront of the board, the key pad or ribbion may be the problem, dead button.




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