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Maytag Bravos MVW5750WQ1 Leaking From Somewhere (Pics)


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9 replies to this topic

#1 Ritz

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Posted 09 October 2013 - 07:29 AM

Washer nozzle appears to be over spraying when filling.  Water ends up on the floor.  The only evidence is dried water that has been sprayed onto the plate below the valve area but it definitely leaks.  Wets towels as evidence.  Customer is very clean and very through.

 

Tub is centered - suspension rods not bent  

 

Wondering if the nozzle is poorly designed on this model?  Tech bulletin?  

 

Thanks in advance for comments and advice.  

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#2 Ritz

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Posted 09 October 2013 - 07:33 AM

Model Number MVWB750WQ1

 

I couldn't find the edit button!



#3 MicaBay

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Posted 10 October 2013 - 06:22 PM

The most common place that we have seen on this design is from the tub seal/bearings.  

Were you able to recreate the leak?

The tub could have been shifted off to one side letting water by.

We have even seen leaks in the drain pump that don't show their head until the pump is running.  Wouldn't put it past the recirculation pump to do the same thing also.  

Is this a one time thing? (one load)--if yes what kind of load, weight wise.

or has it been happening for a while? (many loads)  

 

So with that in mind w/o a video, finding a leak over the phone/internet is kinda tricky.

Good Luck!

MicaBay



#4 Ritz

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Posted 10 October 2013 - 10:25 PM

All of the things you have described and suggested have been checked.  My only head scratcher is that there was a wet towel for evidence in was indeed leaking.  

I could not recreate the leak and I tried in vain.  

I took my time and looked and looked while it ran through the cycles.  

Many thanks for the suggestions.  



#5 electro_doc

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Posted 10 October 2013 - 11:05 PM

I went on a washer the other day that the lady had just paid me $250 dollars to fix.  I rebuild the transmission which needed a new shaft and transmission seal and changed the oil.  We also fixed the agitator teeth, it was a whirlpool, older model and when the teeth are broken it hardly moves water at all.  She was mad because she spent all this money and then it's leaking, thought it was my fault.  I did too until I got there and couldn't find a leak.  Evidence of the leak was present and I trust the lady, I'm sure the washer leaked and apparently leaked a lot.  In the end my deduction was that with the new agitator action she was using the same amount of soap she had always used which she was happy to tell me so how could that be.  I explained that now that the washer was working like 10 times better than it had in at least 5 years that she needed to cut down on the soap.  Problem solved!

 

Just thought maybe she put in too much soap by accident.  Hard to tell what's up if you can't see it.  My only clue was when I took the shell off the washer to investigate I saw residue of suds on the rim of the tub.  It was obvious to me at that point that too much soap was the culprit.

 

I was happy to find that it wasn't anything I did.  :-)



#6 Ritz

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Posted 13 October 2013 - 10:04 AM

Many many thanks for the tips. These lead to the eventual culprit.

#7 electro_doc

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Posted 13 October 2013 - 11:57 AM

Many many thanks for the tips. These lead to the eventual culprit.

Which was?



#8 Ritz

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Posted 13 October 2013 - 12:19 PM

We'll I'm not sure yet. I'm going to go back and confirm again. Thanks for the advice and tips.

#9 electro_doc

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Posted 13 October 2013 - 12:24 PM

We'll I'm not sure yet. I'm going to go back and confirm again. Thanks for the advice and tips.

well, when you are sure will you let us know?  Thanks



#10 Ritz

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Posted 17 October 2013 - 07:01 AM

Im sorry but there is no conclusion other than charging the customer a service call. It appears that after the jostling and fondling of the washer it leaks no longer.  I did go through a check list with the customer of what it could be, hence no real conclusion was reached and it is leaking no more.  

Thanks for all the help and suggestions!






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