I was called for this washer repair as machine is dead, no agitate or fill. Got machine to work no problem.
Problem is this washer wobbles violently in spin cycle with no load. The motor has a abnormal vibration not felt in transmission only on motor housing, drain hose from tub has excessive vibrations, & drain pump has minor vibrations. As basket spins there is a definite wamp every 2nd revolution. Put a medium load in & as it agitated there is a clunk at each stroke. Tub also leans back like a spring is broke. Machine is 6 years old.
It was late this evening so I did not pull the tub to look at the drive block. Had the cabinet off so I took pump and motor off to check coupler which looked almost new. Spun motor by hand & it sounds possibly that a bearing is worn. Checked pump did not see anything out of ordinary. Checked springs all there with no extreme wear.
The owner is a pest, no-it-all, did not mention any thing about vibrations & out of balance, only dead machine & thinking transmission stuck in gear because he could not rotate agitator. I was thinking lid switch that is why I stopped so late coming home. Otherwise I would have scheduled for a later date.