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Whirlpool Duet Washer WFW8400TW02 won't run, 'Add Garment' light blinks


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7 replies to this topic

#1 frunch

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Posted 06 November 2013 - 06:06 PM

I just checked out a Whirlpool Duet front load washer, and it won't fill, drain, nothing. It will lock the door, however. But then it won't unlock, and after hitting Cancel to stop the cycle and unlock the door, the 'Add Garment' light starts blinking. While the 'Add Garment' light is blinking, it will not respond to any buttons and the only way to get it out of that state is to unplug the machine and plug it back in. I couldn't find the tech sheet in the machine, so I couldn't run any sort of diagnostic test. 

Any suggestions what to check, or how to access the diagnostic mode? Again, the model # is WFW8400TW02

Thanks!

Trevor



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#2 RegUS_PatOff

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Posted 06 November 2013 - 07:35 PM

http://appliantology...st-tech-sheets/

Whirlpool Washer
WFW8400TW02

Repair Part List - W10205314
Tech Sheet - W10071760

 

after upload approval by the Samurai

 


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#3 frunch

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Posted 08 November 2013 - 11:57 AM

Thanks for the info, RegUS! I'm going to check out the washer shortly, armed with the tech sheet!  :smile:



#4 frunch

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Posted 08 November 2013 - 02:20 PM

Well, I found the problem thanks to the Samurai's fixitnow.org site! Here's the link to the page where I found the diagnosis and solution of the problem: http://fixitnow.com/...r-spin-f21-f26/


I tried accessing the diagnostic mode (thanks to the tech sheet RegUS supplied!), which I was able to activate to the point all the LEDs lit up and the display said "88", but after that the door lock would engage and it would not respond to controls, basically leaving it in the state I was encountering a couple days ago when I first checked it out. It would not run any of the diagnostic tests, and again--was basically doing what it had been doing all along.

I've attached a pic of the culprit--the MCU board! The sage advice given in the link above was key to a timely and accurate diagnosis. Now to order the board and finish the job! Thanks for your help as always, RegUS! And domo to the Samurai for documenting the diagnosis/repair info on his site! I'll follow up with results when I get the board and install it in the machine.

Thanks!

Trevor

Attached File  IMAG3123 (640x360).jpg   354.1KB   1 downloads 

(Sorry for the tiny pic size, still learning how to attach pics and have them sized properly. If you click on the pic, you can see it in greater detail and size)



#5 RegUS_PatOff

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Posted 08 November 2013 - 03:06 PM

attachicon.gifIMAG3123 (640x360).jpg 

... If you click on the pic, you can see it in greater detail and size

 ..... If you click on the pic, you can see the "exploded view" :whistling:
 
http://www.repaircli...R=154&N=1454931
Motor-Control-Board-W10163007-00653009.j


.

one of my video productions: “Easter Seals: Walk With Me”

every day is Down Syndrome Awareness Day
"A Child Is Waiting" . Burt Lancaster . Judy Garland . 1962

RegUS_PatOff > www.youtube.com/watch?v=oPAY2LsKVEw

#6 frunch

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Posted 08 November 2013 - 03:57 PM

Ah, good to know! Thanks for all your help once again, RegUS!

#7 frunch

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Posted 15 November 2013 - 01:36 PM

Just to follow up: I went back to the customer's house today to install the new MCU for their Whirlpool Duet Sport ht washing machine and it fixed the problem! Their washer now locks, unlocks, fills, washes, pumps, and spins. Thanks again for the help RegUS, and thanks also to the Samurai for posting the article where I found the solution to the problem!  :imnotworthy:



#8 Samurai Appliance Repair Man

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Posted 18 November 2013 - 05:27 PM

Thanks for letting us know how it turned out!  






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