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Samsung WF419AAW/XAA draining problem


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7 replies to this topic

#1 crosstalk

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Posted 12 November 2013 - 01:57 PM

Hello all.  Occasionally I am having a problem with water remaining the drum of this washing machine at the end of the cycle.  The clothes are quite wet and there is a small pool of water in the drum when the clothes are removed.  This doesn't happen with every load--only sometimes.  I have cleaned the drain pump reservoir (maybe a bit of lint in there) recently, but this didn't solve the problem.



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#2 aasnowskate

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Posted 12 November 2013 - 04:07 PM

I had a Samsung that was a similar model that had a coin in the drain line that would sometimes clog the line and sometimes wouldn't. It took two trips out to find the problem. Check the whole drain line from the pump to the drain pipe.



#3 crosstalk

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Posted 12 November 2013 - 04:11 PM

Thanks--do I need to remove anything to get access to the pump outlet or just check the external tubing?



#4 aasnowskate

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Posted 12 November 2013 - 04:15 PM

Remove the hose going from the pump to the drain pipe.  There will be water.  Have towel or pan ready.  You will have to take the access panel off to get to pump.  Be sure to unplug unit.



#5 crosstalk

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Posted 12 November 2013 - 08:50 PM

Thanks. I removed the access panel in the back and removed the gray drain hose (hard to reach all the way up front when the pump is!). Very little water if any came out. Maybe because I drained the sump first. There was a some mildew gunk in the hose when I flushed it out, but no coins or obstructions. The outlet of the pump did not have an opening that I could feel with my finger. I guess it's a check valve. Should I check anything else? I just ran a rinse+spin cycle and it seems ok so the pump seems to be working at least most of the time.

#6 aasnowskate

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Posted 12 November 2013 - 10:38 PM

I have read other postings with a similar problem that their pump was failing under a load. In my case, I replaced the pump and then had to go back and found the coin in the drain line.  If there is nothing in the pump or the sump it may have worked its way out, or it could be something between the tubs, or an intermittent pump.  The latter is the hardest to solve. Hopefully you flushed out the problem.

I have also seen an obstruction in the drain pipe to cause this problem.  

The only other thing to check would be a possible error code.  If you had one, look it up and see what it says.



#7 crosstalk

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Posted 13 November 2013 - 09:23 AM

Thanks.  From other posts, it looks like I should have checked all the drain lines and the elbow in the line from the drum to the pump. Guess I will have to pull the machine out again--fun!  Seems like it might be difficult to remove the pump, but I am wondering if cleaning the check valve would help in case backflow is the problem.



#8 electro_doc

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Posted 13 November 2013 - 10:48 AM

I once found a guitar pic in the drain hose.  It was wedged in so sometimes it would turn and block the water and sometimes it would turn and water would flow.  Finally found it by taking the hose at the washer loose where it comes out of the tub and goes to the pump.  Really just lucky that I found it.  Gave me a big headach for a while.  Good luck






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