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AlexM

Maytag Neptune Top Load-'dc' error code, won't drain-Model# FAV6800AWW

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Even after replacing the drain pump this unit will stop in the rinse cycle with 11 minutes to go, and will not drain.  I started looking at the duel lid locks and am starting to think that might be my problem. Is there a easy way to test, or should I be looking at the control boards and what not?

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Need appliance parts? Call 877-803-7957 now!

I did not apply voltage to the old drain pump, or the new one, nor did I check for voltage.  Man, its hard to find good help!  I'm assuming that the pump(s) are not getting voltage, as its unlikely the new one that I installed is defective.

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The pump is not silent.  Can you hear it running?

 

The lid lock is unlikely to be the cause.  The machine checks continually to confirm the lid is locked so it'd stop at any point in the cycle for a failed lock, not just in the rinse phase.

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