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jroptop

HELP! Frigidaire Range dual small burner will NOT go off

9 posts in this topic

Hi Forum,I have a Frigidaire Proffessional series range model# PLEF398CCB and the front right dual burner small element will not turnoff!I unplugged the power and plugged it back in and that didn't reset anything.I then took the top back panel off to get to the control knob switch and I switched it with the front left control switch to see if the switch was bad,but the same thing,the small element on the dual burner remained on with the knob off.Iknow there is a safety recall onthis model but wont be able to contact Frigidaire until Monday.Is there anything else I can check?I also took the glass top ff to access the dual burner element and nothing appeared to be burned or separated elements.Any help is appreciated?Im fearing it may be one of the control boards.PLEASE HELP! Thanks in advance!

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Need appliance parts? Call 877-803-7957 now!

You will need the following parts:

 

http://www.repairclinic.com/PartDetail/Switch/316239601KIT/1550697

 

http://www.repairclinic.com/PartDetail/Surface-Element-Switch/316239600KIT/1553803

 

AND  2 of these:

 

http://www.repairclinic.com/PartDetail/User-Control-and-Display-Board/316239500/891941

 

In my honest opinion your money is better spent replacing this repair prone overengineered range with an open coil surface unit range.  I never in a million years would want a smoothtop electric range that has electronic controls for the smoothtop surface units, that's just asking for trouble.

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... I switched it with the front left control switch to see if the switch was bad,but the same thing

sounds like a "stuck" Relay

part of the Surface Unit Relay Control Board

http://www.repairclinic.com/referral.asp?R=154&N=155380

Relay-Board-316239403KITK--00695021.jpg

 

to be sure, unplug P11 and P12 of the Relay Control Board to see if the Burner is still ON

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Not worth the aggrevation on these ranges. Frigidaire has a recall out on these ranges and they keep sending out the wrong parts that don't fix the problem.

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Have had a few problems with these ranges. But not all that much.

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I will be sure to tell my wife "I told you so"! Shes the one who wanted the flat top and told her that its too complicated with electronics..but nooooooooo she HAD to have it.Funny you mention a dtuck relay, I got it to work again for about 3 minutes and heard the relay clicking back n forth when I would change the temp dial.Now its back to not working.Is that relay board on the bottom back side of the range?

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UPDATE..I unplugged terminal 11 and 12 on that circuit board and the burner still remained on.I tapped on the 2 relays and it seems to be working.I tried both small and large burner operations and hear the relays clicking.I imagine that board needs to be replaced? If so,anyone have a part number that I can give my wife to purchase so I can tell her "I told you so" AGAIN!:)

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I have taken boards with a bad relays to a computer/electronic repair shop and in most cases they can get the parts and fix it much cheaper than purchasing a new one. I usually won't recommend rebuilt parts but a sticky relay is no big deal. Had a board rebuilt before for $50.

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Thanks for the info and troubleshooting tips guys.I have repaired a few automotive control boards in my time,perhaps I can get a part number off of the relays and solder them in myself.Thanks again for all your help!I STILL will be contacting Frigidaire on Monday about the recall and see what they will do for me or send me parts,I wonder if that control board is part of the recall?

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