6 replies to this topic

[Ryno]

Dishwasher fills, then can't hear any water "splashing", then drains.  I don't think the motor/pump mechanism is functioning properly.  Took the thing apart - the output shaft of the motor doesn't have a snug fit into the "plastic piece".  The impeller is on the other end of this plastic piece.  Isn't the output shaft supposed to be snug?  When the motor turns shouldn't the impeller turn?  I'm theorizing either this "female" plastic part has worn over time (~8 years old) or something was lodged and caused slippage and failure.

Can I buy just this little plastic female piece?  Is that the likely problem?  I would appreciate any help.

[Moostafa]

Hello, my splashing friend. It seems to me that you have the same dishwasher and problem as discussed in this thread. The conclusion would be the same, as well.

[Ryno]

Thanks.  I suspected as much.  I'll probably make a feeble attempt to get the small piece and then go to Sears.

I really appreciate your help.  Best regards.

[Samurai Appliance Repair Man]

If you do end up buying a new one, don't go to Sears/Kmart 'cus you'll be stuck with them for warranty problems. And don't go to Home Despot, either, so you can get a cheap GE. Get yourself a midline Whirlpool from a reputable locally-owned appliance dealer.

Support small bidness and fight the Walmarting of Ameedica.

[Ryno]

Many thanks for gracing me with your wisdom, oh great one.  :notworthy:  I am new to the forum, but clearly I am not worthy of your attention.  ;)

Thanks for the guidance; I would not have considered going to a local appliance dealer.  Now that you mention it, I am aware of a couple that I will check out.  I noticed in the other thread that you mention buying a dishwasher that's easy to work on; I assume your Whirlpool reco meets that criteria. 

Also, thanks so much for this site and forum.  My appliances are all 8-15 years old and showing the signs.  It is frustrating, but I am enjoying the disassembly/diagnosis/repair experience.  Now if only it didn't take so much of my precious time...

Thanks again.  :)

[Samurai Appliance Repair Man]

When people are thinking about buying new appliances, they rarely consider serviceability as one of their purchase criteria.

Serviceability means more than just being easy to work on; it also means access to the information, parts and, if need be, to professionals who are trained on the equipment.

In addition to being nice to work on, you'll find all the service information you need on Whirlpool appliances at www.servicematters.com. That alone seals the deal for me.

Whirlpool parts are readily available and at reasonable prices, unlike GE which gouges you on parts.

Whirlpool is the largest appliance manufacturer so, no matter where you live, you'll find at least one appliance repair company that is factory-trained in Whirlpool appliances.

Don't think for a minute that you're going to get 15 trouble-free years out of your Whirlpool dishwasher. Those days are long gone. They all break; statistically, you'll be doing a repair on a new appliance every two to four years, regardless of brand. They all break, it's just a matter of how severe, how often, and how much it's gonna cost you.

[Ryno]

Thanks once again for your advice.  I sincerely appreciate it.  Since my last reply, I have determined that there are a couple of local companies to try.  Hopefully I can still get that impeller - motor connecting piece!

Best regards, your humble grasshopper Ryno