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Getting ready to tackle Kenmore 417 washer no spin cycle


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30 replies to this topic

#1 dkimble69

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Posted 10 December 2013 - 05:09 PM

Any advice, before I jump in.  I have read several posts and am starting with checking the drain and motor.

 

MOdel number is checked, rechecked, and checked again!

 

417 44252500

 

If anyone has links to documents that may help me I thank you in advance.

 

Dennis



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#2 dkimble69

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Posted 10 December 2013 - 05:14 PM

The washer is not draining completly, and is also not running final spin.  It does do the cw ccw back and forth and runs wash cycle fine as well.  I can hear the pump running and water coming out but have not been able to see if it is a solid stream yet or not.  HOping its just clogged line....  fingers crossed.



#3 Samurai Appliance Repair Man

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Posted 10 December 2013 - 05:24 PM

The 1st Prophecy of Front Load Washers:  No pumpest, no spinnest.  

 

Fix the draining problem and you'll most likely fix the spinning problem, too.  

 

Try cleaning out the Dreamcatcher:

 



#4 dkimble69

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Posted 10 December 2013 - 05:28 PM

I saw that video earlier.  Now if I could just figure out how to get the front cover off without breaking anything...lol



#5 Samurai Appliance Repair Man

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Posted 10 December 2013 - 05:30 PM

Cheek to the floor, two 1/4 inch hex head screws, one on each side.  



#6 dkimble69

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Posted 10 December 2013 - 06:22 PM

Cheek to the floor, two 1/4 inch hex head screws, one on each side.


Excellent, I will tackle this once I get the boys home from karate.

#7 dkimble69

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Posted 11 December 2013 - 02:09 PM

Mine had the square driver bit screws, and I couldn't find one. Going to dig in to it after work today.

#8 Samurai Appliance Repair Man

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Posted 11 December 2013 - 02:12 PM

They're both, square head inside a 1/4" hex.  You can use either tool.  



#9 dkimble69

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Posted 11 December 2013 - 08:01 PM

Thanks so much.  I got the panel off (they were actually round square bit screws) and removed the catcher tube.  Amazingly it was empty...  Well, it had one very small thing in it.  I can spin the empeller with my fingers so I am guessing it is not jambed with debris.

 

Should I put it back together and run the diagnostics, or is there anything else I should look at first?


Should I start the drain cycle forst and confirm that the pump actually spins before I put the tube back on?



#10 Samurai Appliance Repair Man

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Posted 11 December 2013 - 08:33 PM

Make sure the drain itself isn't clogged-- blow through it from the pump end to the drain pipe. If it's clear, that only leaves one thang, Hoss: pump failing under load: http://www.repaircli...7221600/2754548

#11 dkimble69

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Posted 11 December 2013 - 08:38 PM

there is a little bit of water in the impeller area of the pump. shouldn't it go out the drain, or will a little bit remain in there? Will axis tonne t drain pipe next..... I need a bigger utility room ;).
disconnect. damn phone.

#12 Samurai Appliance Repair Man

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Posted 11 December 2013 - 08:38 PM

There will always be a little bit in the impeller and drain hose.  It is impossible to have a 100% pumpout.



#13 dkimble69

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Posted 11 December 2013 - 08:55 PM

OK, I blew in the drain end of the hose and very easily blew the rest of the water out of it.....  Not clogged  :(



#14 -Mike-

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Posted 12 December 2013 - 12:33 AM

Put a pump in it. I've had many that seem to work fine when out of the machine but once its all back together pumping water they refuse to work.



#15 Samurai Appliance Repair Man

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Posted 12 December 2013 - 06:39 AM

If it's clear, that only leaves one thang, Hoss: pump failing under load: http://www.repaircli...7221600/2754548



#16 dkimble69

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Posted 12 December 2013 - 06:06 PM

replaced the pump....... pumps water out, still get the cw ccw slow rotation and NO high speed spin... Now she's pissed cause I said I could fix it......

#17 sh2sh2

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Posted 12 December 2013 - 07:21 PM

put the machine in a spin cycle, let it run for 3-4 minutes, unplug unit, can you open door right away or only after a few minutes?  Have you checked for error codes?


Edited by sh2sh2, 12 December 2013 - 07:21 PM.


#18 dkimble69

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Posted 12 December 2013 - 07:25 PM

I have not. I followed the above instructions.

It wasn't draining all the water and no spin cycle.

Checked boot, clean, drain hose, and they said pit a pump in it.

#19 dkimble69

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Posted 12 December 2013 - 08:28 PM

I really wish I had done the diagnostics...... E47 is stored.... board thinks the door PTC circuit is open in spin!

#20 sh2sh2

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Posted 12 December 2013 - 08:30 PM

replace the door latch






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