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Anu thoughts on the LG and Samsung washers and dryers?

lg samsung washers dryers

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2 replies to this topic

#1 edwardh50

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Posted 07 January 2014 - 07:57 PM

any comments on the LG and Samsung washers and dryers?

as to parts availability, and repair response ( one thread said when they called LG they got a non US call center.) to me generaly thats not good for many reasons.

The guy that fixed my Bosch DW said he likes the LG better because of their help/relationship with  techs who fix them and  nearby lowes really seems loaded up with LG machines - are the margins of profit for lowes higher,? meanwhile my 40 yr old parts house likes whirlpool cause they get the parts easier and may quicker, whick the Bosch guy says  is not true (compared to LG).

How is whiirlpool letting these foreign companies eat their market share.?

 



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#2 john63

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Posted 07 January 2014 - 10:47 PM

<<<any comments on the LG and Samsung washers and dryers?>>>

 

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Yes---both are similar designs but the major difference is the *software*.

 

LG software is much more intuitive/simpler to diagnose.

 

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<<<parts availability>>>

 

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Excellent.

 

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<<<repair response>>>

 

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Varies widely.

 

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<<<one thread said when they called LG they got a non US call center>>>

 

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I don't place much confidence in "Call Centers" (knowledge) be they foreign or domestic---except scheduling for service.

 

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<<<The guy that fixed my Bosch DW said he likes the LG better because of their help/relationship with  techs who fix them>>>

 

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I agree.

 

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<<<are the margins of profit for lowes higher>>>

 

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At one time---but not at Lowes---profit-per-sold LG appliance was higher than average.

With this economy---that may no longer be the case (I am not 100% sure).

 

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<<<my 40 yr old parts house likes whirlpool cause they get the parts easier and may quicker, whick the Bosch guy says  is not true (compared to LG).>>>

 

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Again---the "Bosch Guy is correct (parts average ETA is 24 hours).

Perhaps the "Parts House" has no *account* with LG or other supplier---for LG replacement parts/components?

 

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<<<How is whiirlpool letting these foreign companies eat their market share.?>>>

 

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Hubris/Complacency/Greed (more than other competitors)/unions/Government Strangulation-Regulations/Incompetence to list a few...


To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

HE: (2) Tablespoons Per Wash Load

HE 2X: (1) Tablespoon

HE 3X: (1) Teaspoon

Perform a TUB CLEAN CYCLE every (4) months.

Use: "Tide Washing Machine Cleaner"

#3 applianceman97

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Posted 08 January 2014 - 12:57 AM

I like LG and Samsung products. I agree with john on lg being a bit simpler to diagnose.
Kicks major Samsung booty first, asks diagnostic questions later.

http://www.tandnappliance.com




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