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Whirlpool still being cheap along with Frigidaire


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17 replies to this topic

#1 Scottthewolf

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Posted 10 January 2014 - 11:08 PM

OK, worked on a Whirlpool SXS refrigerator with a mechanical cold control.  This really drives me nuts how the new cold control doesn't come with the plastic sleeve already installed on it. Instead, you have to pull the old sleeve off the temperature sensing bulb of the old cold control and waste  alot of time trying to pull the sleeve on the temperature sensing bulb of the new cold control without breaking it.  For a couple of  dollars more, WHY can't they have the sleeve already installed on the new cold control?   I have broke 2 of the new cold controls already.  WHAT do you guys do to make the sleeve go on easier without cracking the tempature sensing bulb of the new cold control?

 

Also, worked on an older Frigidaire front load washer with electronic controls.  The magnet for the reed switch of the dispenser drawer fell out of the drawer and threw  up a fault code.  Since there is no telling where the magnet goes, I called the tech line.  Tech line says to just bypass  the reed switch all together and just jump it out.  

 

Why couldn't they just sell a whole dispenser drawer like Samsung does instead of having to order the dispenser drawer in pieces?


Scott Wolf

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#2 -Mike-

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Posted 10 January 2014 - 11:56 PM

How did you break them?

Couple of things I've learned with them...

when you unwind the capliary don't grab the tip and pull it out. That will twist it when its straightened out. Put your finger in the loop and pull the thermostat away with your other hand so it unwinds without twisting.  Do that while holding the thermostat so its pulling the capilary straight from where its attached to the themostat. You don't want to put a sharp bend in it there thats going to weaken it.

And the tube goes on a lot easier if its hot.



#3 SANTA

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Posted 11 January 2014 - 12:41 AM

I rub sil-glide on the new one. They slip right on.



#4 DurhamAppliance

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Posted 11 January 2014 - 05:19 AM

I use my steamer and shoot steam through the sleeve (put on some gloves!). Then it slides on like butter.

Santa, not sure if sil glyde is a great choice. It's for brakes and highly toxic. If you want to use a lubricant, use something like Super lube... it's a food grade lubricant http://www.super-lub...fe-ezp-240.html

Edited by DurhamAppliance, 11 January 2014 - 05:28 AM.

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#5 applianceman97

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Posted 12 January 2014 - 09:57 PM

I just put it on dry. The steamer is a great tip though!!! Gonna do that next time

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#6 -Mike-

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Posted 13 January 2014 - 12:31 AM

The steamer is the appliance repairman's best friend.



#7 DurhamAppliance

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Posted 13 January 2014 - 10:25 AM

I just put it on dry. The steamer is a great tip though!!! Gonna do that next time


The steam does two things, it causes the tube to expand and soften and it also provides some moisture for lubrication. Just be careful... don't straighten the capillary tube on the new control until you have removed AND discarded (or marked) the old control. If not, while you are setting up your steamer this distraction can make it is easy to confuse the new control with the old one. They can look remarkably similar... only faint screw marks have saved me on a couple of occasions. lol

Edited by DurhamAppliance, 13 January 2014 - 10:26 AM.

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#8 Patricio

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Posted 13 January 2014 - 11:07 AM

I've used a little spit before, I will use my steamer from now on.


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#9 PDuff

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Posted 13 January 2014 - 04:59 PM

:ermm:  I have a confession.  After removing the sleeve I would cut it in half and reinstall it on the new t-stat.  The cut ends fit snugly together and the break was far enough away from the diffuser and covered by the plastic trim.  Never broke another cap tube and never had a call back.  I'm a bad man, veddy bad man.  :nono:



#10 DurhamAppliance

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Posted 13 January 2014 - 09:26 PM

Well, you could always buy one new sleeve. Pre-thread it on a new cold control and have it ready in stock. Then when you replace a cold control with the new pre-threaded cold control, remove the old sleeve and at your leisure, pre-thread another new cc and have it awaiting a future install... repeat ad-infinitum.

If you have more than one to do before you can pre-thread a cc, you could cheat like Pduff... lol

Edited by DurhamAppliance, 13 January 2014 - 09:28 PM.

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#11 BryanS

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Posted 15 January 2014 - 11:55 PM

I had trouble with those too. Another tech just showed me to make the tstat tube as straight as possible and keep it straight while you work it on. Most of the time they go on smooth when I've done it that way.

Edited by BryanS, 15 January 2014 - 11:56 PM.


#12 DurhamAppliance

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Posted 17 January 2014 - 12:34 AM

well, from experience, I can tell you what not to do... Never shorten the capillary wire on a cold control by cutting it. Okay, okay you can stop laughing now.. hey, I was young... no appliantology...no teacher...I didn't have my tool bag... it wasn't me... my dog ate it... It wasn't my fault...




and nothing I read said "please do not cut." Then again. nothing I read said "don't walk in front of a speeding semi" neither. Live and learn, now I am an expert at not cutting capillary wires.

Edited by DurhamAppliance, 17 January 2014 - 12:42 AM.

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#13 -Mike-

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Posted 17 January 2014 - 09:55 PM

well, from experience, I can tell you what not to do... Never shorten the capillary wire on a cold control by cutting it.

That reminds me of the quote "good choices come with experience and experience comes  with making bad choices"

I don't remember who said it but it fits a lot of things in my past I can look back on.



#14 Scottthewolf

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Posted 22 January 2014 - 12:37 AM

I broke the second cold control, even after trying to be uber careful with it and lubing it with food grade Super Lube. The sleeve gets halfway and then gets stuck and eventually breaks the sensing bulb. Whirlpool was really dumb making the sensing bulb on the cold control way too long and not having the sleeve already installed on the replacement cold control. 

 

Not wanting to keep the customer waiting any longer, I refunded their money and told them to call A&E Factory Service or another factory authorized service company for Whirlpool.  I really wanted to voice my opinion on this issue to Whirlpool, but they don't want to hear it unless you are factory authorized.

 

Also, has anyone received damaged 4342528 Whirlpool oven ignitors recently?  I got a few of them where the bubble wrap was peeled off of the ignitor and it rattled around in the box and broke.


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#15 -Mike-

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Posted 22 January 2014 - 01:03 AM

Where did it break at? Can you make a video demonstration how you're putting the tube on? 



#16 applianceman97

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Posted 22 January 2014 - 01:56 AM

We Haven't had any broken igniters. Doesn't that tick ya off. Broken parts out of the box.

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#17 MicaBay

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Posted 23 January 2014 - 12:29 AM

We Haven't had any broken igniters. Doesn't that tick ya off. Broken parts out of the box.

Our supplier has been good to us.  Only a few times they sent a bad part, but when they do it gets credited promptly. 



#18 TheApplianceTechnician

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Posted 05 February 2014 - 06:36 PM

For the cold control I've always used dish soap to help it slide on. Never had any trouble getting it on after fighting the first one.


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