Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Isn’t it time to know what you don’t know?

Click here to check out our structured, online appliance repair training courses for rookies and experienced techs.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Stay connected with us...

Samurai on Facebook - become a fan today! Sign up for our free newsletter and keep up with all things Appliantology. Subscribe to our YouTube channel for lots of appliance repair tips and help! Follow the Samurai on Twitter and get timely morsels of Appliantological Wisdom! Subscribe to our MST Radio podcast to learn secrets of the trade.
Sunlight Appliance

RS2555SL Dead after regional power failure. Now only lights working.

10 posts in this topic

Samsung Refrigerator / Freezer. Before heading over, I am interested in any input from those of you with experience in these boxes.

 

:thanks:

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

Make sure to have the fast track manual and a service manual before you go. Haven't had one of these be dead before. You will need to be checking voltages so make sure you have the skinny test leads.

Share this post


Link to post
Share on other sites

If the unit has an error code, then that may be why the display is not working. On the older Samsungs when power is lost it will display the error and not turn on. You usually have to hold the temp alarm and lighting button. (Check fast track for diagnostic mode) once you have it diagnostic mode the unit should fire up. Then proceed to fix the error.

Share this post


Link to post
Share on other sites

Cool. Thank you. I guess Fast Track is the best we can do on these? I remember hearing something about the manufacturer not sharing literature, and, this is why there is no manual?

 

Thanks. I'll post what happens.

Share this post


Link to post
Share on other sites

Just went out on a samsung sxs, had a huge surge at customers house.  We checked the Inverter board and the control board... Control looked besides the blown fuse, and the inverter was shot.  Replaced inverter and changed fuse on the control.  Plugged back in, nothing.   No power anywhere.  Took the lower back panel and there was a filter board, blown out.  Bypassed temporary, and got the fridge going.  

 

So, check behind the lower panel too.  These Samsungs have more PCB than the space shuttle!

Share this post


Link to post
Share on other sites

Cool. Thank you. I guess Fast Track is the best we can do on these? I remember hearing something about the manufacturer not sharing literature, and, this is why there is no manual?

Thanks. I'll post what happens.

If you search in the service manual request forum you will find a huge samsung refrigerator service manual. Tells you way more than the fast track. Search and ye shall find.

Share this post


Link to post
Share on other sites

Hi you guys,

 

Finished up a couple of days ago and it's been running great since. So, all I did was initiate the diagnostic mode. Instead of showing any error codes, the fridge started right up. Am I missing something here? Was it just in "sales mode" or something? I also put a surge protector on the back of it, Samurai style.

Share this post


Link to post
Share on other sites

When you initiate a diagnostic mode or unplug a Samsung, you effectively clear any outstanding error code. More than likely it will do the same thing once it finds the error again. Prepare your customers for this eventuality and have them observe any flashing Led segments on the display

Remember the following Samsung help tips:

1) their mainboards rarely ever fail

2) A shorted or open thermistor will shut down the fridge and lock the display. The fridge may have no operation or operate in emergency mode. Not unusual after a power failure... look for a blinking segment on the display. Other errors will not lock the display. Out of calibration thermistors will not show up as an error.

3) check for displayed diagnostic code before unplugging fridge or entering diagnostic mode. Unplugging the fridge starts a self diagnosis but will take 5 hours for any error code to reappear so always manually diagnose fridge before unplugging.

Edited by DurhamAppliance

Share this post


Link to post
Share on other sites

You usually have to hold the temp alarm and lighting button. (Check fast track for diagnostic mode) once you have it diagnostic mode the unit should fire up. Then proceed to fix the error.

If the unit loses power again it will do the same thing. Did you find the error on the fast track?

If you end up checking thermistors, do not open any of the doors before you test them at the door. Opening any compartment doors before testing the thermistors will make the reading inaccurate.

Share this post


Link to post
Share on other sites

So far so good. I will let you know if an issue arises and post results. Thank you for the guidance.

Share this post


Link to post
Share on other sites