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Whirlpool Duet Sport WFW8300SW00 wont finish diagnostic mode but thats not all!

WFW8300SW00 diagnostic

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#1 sk8man101

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Posted 23 January 2014 - 10:39 PM

Great forum btw!  I have whirlpool duet sport washer model wfw8300sw00 that gets stuck on the first step of the diagnostic run I do push the button to advance it but nothing.  This all started when the washer stopped with 3 min left in the spin cycle and the door stayed locked.  After several attempts to get it to run again and trying the diagnostics my self I called sears. The tech said it was the main control board and showed me the part.  I opted to replace it my self and save some money.  New control board is in and there is no change.  This is what happens, under any setting I can power it on, press start, and the door locks once and then it just sits there, no water filling, no spin, nothing the lights are on and the timer is on but not counting down. The exact same thing happens when I run the diagnostic test.  I do the 4 second push and release to start the test it stops at the same area, lock once then frozen.  I have also replaced the lock with same results.  Now for the interesting part! out of random I started the washer with the same result but unplugged it a plugged it back in with in about 5 seconds, then pushed start again, it works!  But not really, now it will go through the entire cycle count down and all.  Water fills and drains however, it never spins? does this mean that the motor is bad?  Or the motor control board? It will get down to 1 min left and the spin light is on but it never finishes and never unlocks.  Other things I have done include, check the plugs and adjust the contact points on the plugs. Inspected the motor control board for burns or loose items.  should I try a new motor?  or am I missing something? Any advice is appreciated.  I did buy this washer used but have had it for about a year with no other problems. 

 

Any help or advice is appreciated!

 

Thanks

 



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#2 tpoindexter

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Posted 24 January 2014 - 01:03 AM

Is the drain pump draining the water?


Test

#3 sk8man101

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Posted 24 January 2014 - 01:13 PM

Yes the drain works when I "trick" the washer by unplugging it and plug it back in after I have tried to start it.  It went through an entire cycle on the "quick wash" setting after it was tricked.  filled and drained I think 3 times in the cycle but the drum never turned.  I have never received an error code that indicated that the motor was bad.







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