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Whirlpool SxS not staying cold

whirlpool thermostat sxs defroster

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7 replies to this topic

#1 yimmy

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Posted 17 February 2014 - 11:30 AM

I have a whirlpool SxS that is having some issues. Last night we noticed it wasn't very cool so we emptied it out and cleaned the coils (they were pretty caked with lint).

 

Now it seems like the there's an issue with either the thermostat or the defroster. It will run for awhile and then just stop. Things looked good when we went to bed last night but I woke up to a freezer that was 40 degrees and a fridge that was 60 degrees.

 

How can I determine exactly what the issue is so I can find out if it's worth repairing or replacing.

 

Make: Whirlpool

Model: ED5JHGXRB00


I should add that if I play with the temp setting after it stops it comes back on at the lowest setting (almost off)



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#2 DurhamAppliance

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Posted 17 February 2014 - 12:29 PM

sounds like classic thermostat failure.  You can access the thermostat and jump the two wires connected to it (not the ground).  Your fridge will continue to run (except during defrost) until you replace the thermostat.


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#3 yimmy

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Posted 17 February 2014 - 01:25 PM

Did some research and some people think it could be the starter relay as the thermostat is functioning some of the time and it's possible the compressor is just not coming on when it should?

 

It seems to have been running fine for the last 3 hours. :(



#4 Samurai Appliance Repair Man

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Posted 17 February 2014 - 02:03 PM

You can check the relay with the shake test.  Also, listen for the hum-click cha-cha:

 

 

Part number: AP3885081

Part number: AP3885081



#5 DurhamAppliance

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Posted 17 February 2014 - 04:40 PM

if the evap fan turns off when cooling should be occurring, then it is your thermostat or timer. Jumping, as previously mentioned, will allow you to discern between the two

You need to better define "comes back on." What exactly turns off? if only the compressor, then it is either a compressor or start relay problem. The shake test as shown in the video may help you to discern between the two.

Edited by DurhamAppliance, 17 February 2014 - 04:45 PM.

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#6 yimmy

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Posted 17 February 2014 - 06:06 PM

When I say it turns off it's completely silent. Both the fan and the compressor are off. It hasn't had issues with coming back on like it did before, but now even when the fridge is on the coldest setting it will only go down to 46 degrees.



#7 Samurai Appliance Repair Man

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Posted 17 February 2014 - 07:17 PM

but now even when the fridge is on the coldest setting it will only go down to 46 degrees.

 

 

We need to look at three things:

 

1.  The condition of the condenser fan motor (running or not)

 

2.  The condition of the condenser grill itself (plugged up with Fido fur or not)

 

3.  The frost pattern on the evaporator coil.

 

Start with items 1 and 2 because they're easier to do.  Do tell.  



#8 DurhamAppliance

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Posted 17 February 2014 - 08:46 PM

It's really difficult when we are only given partially information. Intially we were given temps for both fridge and freezer. The update only gives us fridge temps. The update also only relays fridge setting but nothing on freezer setting. Some supposition must take place until we are advised otherwise. First let's examine our facts:

1)fridge turns off completely but came on when fiddling with control

2)fridge continually running

3)fridge control set to max

4) now complains of 46f temp in fridge

5) did not mention freezer temp problem when reporting update


To these facts let's add some reasonable suppositions
-freezer temp is okay
-freezer control maxed along with fridge control.

If we add our facts and suppositions together we get the following potential diagnosis...
A bad cold control with freezer control maxed out causing a closed or partially closed damper.


If suppositions are inaccurate then I would look at a bad adc board causing erratic defrosting

Suggestion... set freezer control to middle setting and bypass thermostat. If fans turn off again, replace adc.

Edited by DurhamAppliance, 17 February 2014 - 09:40 PM.

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