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Mitch Robins

LG Top-Load Washer (WT4801CW) Power Up Issues

9 posts in this topic

Hi there!

 

I found an extremely helpful video on YouTube after my LG washer decided it was going to die mid-cycle and not power back up, video here -  http://www.youtube.com/watch?v=MB9-dBYZip0.  After going through the tests in the video, I replaced my noise filter and the main PCB, as the filter was not outputting any power and the main PCB indicator LED was not illuminated.

 

After replacing the noise filter, I was able to verify power leaving it and heading to the original main PCB, in which the LED still wasn't lighting up.  At that point, I replaced the main PCB, and the new one doesn't seem to be working either.  The only difference I seem to notice is a clicking sound.  After I connect the new main PCB, and I provide the machine with power, the PCB clicks twice and then does nothing.  If I press the Power button on the washer, it makes the same clicks.  There are 2x clicks, about a second apart, and then nothing.

 

I've tested the power coming into the unit from the wall and it's steady/correct. I tested the noise filter again, just to make sure nothing blew out again for any reason, and its still working fine.  I'm now at a loss for what might be happening.  I'm still happy to attempt to troubleshoot it myself, without paying a ton for a service call, but I'm not sure what else to be looking for at this point. 

 

Any suggestions?

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Need appliance parts? Call 877-803-7957 now!

Service Bulletin for WT4801 washer with "Dead Board".

 

Original Main Board (EBR732448501) has been replaced with a Revised Main Board Part number: AP5632517

Part number: AP5632517

 

Verify that the replacement Main Board is indeed---EBR75131701...

Edited by Samurai Appliance Repair Man
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Well that sucks!  I got the replacement parts from Sears Parts Direct, which I'm now guessing was a mistake :(  The replacement board was part number EBR732448501, and not the one you have listed for the revised board.   In any case, I'll fix my mistake on that, however, being that I bought a brand new part, is there an obvious reason I am missing that would explain why it's not working?  Forgive me if that is a totally ignorant question, just trying to understand the scenario.

 

Thanks so much!

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Unfortunately---no specifics were provided in the Service Bulletin as to the cause of the "dead board" problem (usually a brief synopsis is provided).

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I got the replacement part number you specified and the machine is powering up now. Thanks for that!  However, my machine is now displaying an error code "dE" which as I understand it, is the door locking mechanism.  I'm thinking some power surge or something possibly cooked a few things, since I've now replaced the noise filter, PCB, and seems like the locking solenoid is going to have to be swapped now as well.

 

Is there any kind of service bulletin on that part that you have knowledge of and would you be able to provide the correct part number?  Thank you so much for your help so far!

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Why are you buying parts from Sears Parts Direct?  Are they helping you with the repair?  Did they put up the Youtube video that showed you how to fix this problem?  

 

Buy your parts through this site and it helps ensure we'll be here the next time you need help. 

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Lid Lock/Switch Assy (EBF61215202)

 

No bulletins that I've seen...

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Thanks!  And the only reason I didn't buy the first items from you is because they were out of stock, according to your store links.  That last part number is in stock though, so I'm happily ordering from your store :)

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It's not our store.

 

They support the Samurai and his forum---when a purchase is made.

 

Keeps this forum going.

 

Everyone here helps---pro bono :)

 

Good luck

Edited by john63
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