First thanks for having this wonderful forum. Appreciate it.
Temperature on the settings shows Freezer 12 and Refrigerator 42. When ever I adjust it to desired temp....0 and 37. It never reach that temperature. Temperature keeps on fluctuating as we use the appliance.
So after reading few threads here following are the steps I followed.
1. Pulled the refrigerator and removed the back panel compressor(touched it and sensed its vibrating) and condenser fan (visual check) next to it working. vacuumed the coiled cylinder attached to the condenser fan.
2. Open the motherboard and check for any burnt signs (visually inspected from the top)
3. Tried to open the inside back panel to see if inside is frozen I could not open the panel and I am stuck here....see picture. Could some please guide on how to open the panel. When I apply pressure to the panel forzen snow kind stuff falls..makes me think its frozen insie ide. I removed the 4 nuts and tried to push down and up and its just moves and can't take it out....scared to put force to pull.
Could someone kindly guide me to next steps. I am stuck at this....stage...appreciate the help