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Samsung refrigerator RF267AEBP/XAA not dispensing water

samsung water dispenser rf267aebp

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#1 prismtx

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Posted 11 March 2014 - 08:28 AM

I recently replaced the ice maker on my refrigerator. It was dispensing water thru the door and making ice cubes. Now it has stopped dispensing water. I can hear the buzz of the pump when I depress the water dispensor but nothing come out. The water does flow into the icemaker. Do I need to replace the valve or is the line possibly frozen somewhere? If its the line, where do I find a diagram to show me its path?



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#2 PDuff

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Posted 11 March 2014 - 02:43 PM

It's unlikely that line is frozen in the door but you can check.  Under the hinge cover should be a John Guest union that connects the line.  Remove the black clip, push in the flange and disconnect the line.  If you can blow air through, the line in the door is clear.

 

You can also check the cold water reservoir located in the fresh food section.  There is a heater in place to keep that tank from freezing.  It sounds like the valve is energizing but doesn't rule out a valve problem.   I suspect the problem may be found at the water tank.



#3 prismtx

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Posted 12 March 2014 - 09:01 PM

Thank you PDuff. You were correct. the line from the hinge was clear, but when I removed the water tanks, they were both frozen. I thawed them and will check to see if they freeze up again.







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