Ok. Called to look at the above model. I had the service manual in hand as well.
Found that upon plugging it in, the machine would continuously beep, would not spin, and no display buttons would respond by lighting up. However 3 LED's were lit up without change the second, third and fifth LED's. Also the machine would not accept commands to enter diagnostic mode. The tub did drain for the customer but will not restart for me. Also since I cannot run diagnostics I cannot provide the binary interpretation from the LED's.
I looked at the display and control modules, no burn spots, etc. Measured 120 VAC at control board input.
Pushed the spin up arrow button and the red spin LED would light up and I would hear a low buzz from the pump area. Upon tilting the machine back I felt the pump and it was the source of the humming. It was also very warm. I measured approx. 33-35 VAC going to the pump. With this machine I read that it ramps up the 120 AVC to 220-230 VAC. However I am only reading 33-35 VAC to the pump.
Prior to selecting the spin option as above stated, I would hear the low hum and the pump was receiving voltage. I think this is because upon plugging in the machine it immediately starts where it previously left off, attempting to drain, to possibly start a spin cycle. It will not restart or accept commands.
Will a bad pump cause this much trouble? Is it a board relay as the pump is only receiving 33-35 VAC? Any input, suggestions are welcome. Please respond.
Appliance Repair Las Vegas
Measured approx 30 VAC