All neutral drain pak parts appear to be installed correctly, (all parts are marked 'UP' on side that goes up).
The first and third pictures of the spin gear look like all is OK with the spin gear but the second picture kind of looks like there might be a step out at the bottom of the gear, (top section where metal spin pinion gear rides maybe worn off), but that might just be an optical illusion in the picture, I can't really tell - usually when the spin gear strips it is quite obvious lacking the teeth.
Watched the video and it appears the spin gear is in good shape.
Did you by any chance get impatient when you first tried it in spin and not wait the two minutes for it to drain, (it neutral drains - meaning the motor runs and pumps out but transmission will not spin the basket until the lid is lifted to let the motor stop or the pause that the timer has after the two minute drain which stops the motor and releases the latch in the neutral drain mechanism - then it should spin when the motor starts up again).
If the timer doesn't pause after the two minute pump out the transmission won't shift out of neutral - lifting the lid would simulate the timer pause and it should spin if the timer is possibly bad and not giving the pause after the two minute pump out phase.
Edited by Budget Appliance Repair, 01 May 2014 - 07:03 AM.