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Kenmore 40272900 washer won't turn on

washer no power failure

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44 replies to this topic

#21 electro_doc

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Posted 03 May 2014 - 10:19 AM

check the wiiring harness and power at the pcb board again.  If you have power and no light at the board then you got a bad board.

 

Doc



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#22 bamaguy

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Posted 03 May 2014 - 01:52 PM

At the board, the black plug is showing about 60V, and the yellow plug is showing about 10V.  I chased the wires coming off the noise filter, and assume one of these two is the power supply for the board since they're the largest wires/plugs.



#23 electro_doc

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Posted 03 May 2014 - 02:06 PM

Like stated above check for 120v at the black and yellow relays on the board. I believe pin 1 black to pin 1 yellow should be where your looking for voltage.

I think you are getting the testing wrong.  Check for power by putting one lead from your meter on the black relay pin 1 and one lead from your meter on the yellow relay pin 1.  This should give you the correct power.  If you have the correct power at  or leaving the noise filter and not getting it at the board then you should replace the wire harness.

 

Doc


Edited by electro_doc, 03 May 2014 - 02:07 PM.


#24 bamaguy

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Posted 03 May 2014 - 02:24 PM

Looking at the plug as it's plugged into the board, pin 1 is on the left or right?



#25 electro_doc

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Posted 03 May 2014 - 02:30 PM

Looking at the plug as it's plugged into the board, pin 1 is on the left or right?

That's a good question....  I'm sorry I don't know the answer to that.  I would guess it is either on the left or right so Check from pin on left of left relay to pin on left of right relay.  If nothing the check from pin on right of left relay to pin on right of right relay.   In the mean time lets see if someone comes on who can check that for us....  At least now you are on the right track.  :thumbsup:

 

 

Doc



#26 bamaguy

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Posted 03 May 2014 - 02:55 PM

There's 125V going through the right pin (oriented as if it were plugged into the board) on each relay. 



#27 electro_doc

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Posted 03 May 2014 - 03:20 PM

There's 125V going through the right pin (oriented as if it were plugged into the board) on each relay. 

ok lets see if applianceman97 will maybe give us an opinion on this latest developement.



#28 Applianceman97

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Posted 04 May 2014 - 11:47 AM

Check to make sure the connection behind the user interface is not broken or disconnected. Also Check the power button on the user interface. Here how
http://s1360.photobu...vwpoqt.png.html
Just-in TIme Logo.jpg

Kicks major Samsung booty first, asks diagnostic questions later.

http://www.justintimeappliance.com
 


#29 Applianceman97

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Posted 04 May 2014 - 12:52 PM

Have you checked your outlet for an open neutral?
Just-in TIme Logo.jpg

Kicks major Samsung booty first, asks diagnostic questions later.

http://www.justintimeappliance.com
 


#30 john63

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Posted 04 May 2014 - 01:08 PM

Easy to verify/test---with this...

 

http://www.homedepot...-3501/202867890


To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

HE: (2) Tablespoons Per Wash Load

HE 2X: (1) Tablespoon

HE 3X: (1) Teaspoon

Perform a TUB CLEAN CYCLE every (4) months.

Use: "Tide Washing Machine Cleaner"

#31 john63

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Posted 04 May 2014 - 02:00 PM

Check to make sure the connection behind the user interface is not broken or disconnected. Also Check the power button on the user interface. Here how
http://s1360.photobu...vwpoqt.png.html

 

 

Skip this---the LED lamp on the Main Board is not illuminated

 

**********

 

<<< there's one relay on the board that doesn't have a plug.  It's a small blue one on the bottom.>>>

 

**********

 

On the original Main Board?

 

Or on both Main Boards?

 

Some Main Boards have a plug/connector---that is not used (factory use only)


Edited by john63, 04 May 2014 - 02:04 PM.

To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

HE: (2) Tablespoons Per Wash Load

HE 2X: (1) Tablespoon

HE 3X: (1) Teaspoon

Perform a TUB CLEAN CYCLE every (4) months.

Use: "Tide Washing Machine Cleaner"

#32 electro_doc

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Posted 04 May 2014 - 04:19 PM

Is it possible to test the main board with a cheater cord, giving it 110 or 120 volts, direct to verify it works or not?  Just asking becase I'm still not sure if he is checking the right wires on the main board.  What color are the wires and where are they in relation to the board you have posted earlyer on this post?

 

Doc



#33 john63

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Posted 04 May 2014 - 04:29 PM

Is it possible to test the main board with a cheater cord, giving it 110 or 120 volts, direct to verify it works or not?  Just asking becase I'm still not sure if he is checking the right wires on the main board.  What color are the wires and where are they in relation to the board you have posted earlyer on this post?

 

Doc

 

 

Good point electro...

 

To rule out a "quirky/intermittent" NOISE FILTER...

 

Unplug the washer

 

Disconnect the *white* and *pink* plugs from the Electrical Noise Filter

 

Add jumper wires (to by-pass the NF) into the *white* and *pink* plugs--- in no particular order (2 short-length jumper wires needed)

 

Plug in washer---verify that the LED on the Main Board is lit/on.

 

If yes---unplug washer---order/replace the Noise Filter


To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

HE: (2) Tablespoons Per Wash Load

HE 2X: (1) Tablespoon

HE 3X: (1) Teaspoon

Perform a TUB CLEAN CYCLE every (4) months.

Use: "Tide Washing Machine Cleaner"

#34 electro_doc

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Posted 04 May 2014 - 05:17 PM

Good point electro...

 

To rule out a "quirky/intermittent" NOISE FILTER...

 

Unplug the washer

 

Disconnect the *white* and *pink* plugs from the Electrical Noise Filter

 

Add jumper wires (to by-pass the NF) into the *white* and *pink* plugs--- in no particular order (2 short-length jumper wires needed)

 

Plug in washer---verify that the LED on the Main Board is lit/on.

 

If yes---unplug washer---order/replace the Noise Filter

My question is if no light is on when the noise filter is bypassed, exactly what wires do you check at the main board to make sure the wire harness is not bad?

 

Doc



#35 john63

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Posted 04 May 2014 - 05:34 PM

<<<exactly what wires do you check at the main board to make sure the wire harness is not bad?>>>

 

**********

 

Pull off the *yellow* and *black* plugs from the Main Board

 

Test for 120 volts at the #1 connector on the *black plug* and the #1 connector on the *yellow plug*

 

NOTE:  A faulty Wire Harness (from the Noise Filter-to-the-Main Board) is unlikely.


Edited by john63, 04 May 2014 - 05:38 PM.

To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

HE: (2) Tablespoons Per Wash Load

HE 2X: (1) Tablespoon

HE 3X: (1) Teaspoon

Perform a TUB CLEAN CYCLE every (4) months.

Use: "Tide Washing Machine Cleaner"

#36 electro_doc

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Posted 04 May 2014 - 05:49 PM

<<<exactly what wires do you check at the main board to make sure the wire harness is not bad?>>>

 

**********

 

Pull off the *yellow* and *black* plugs from the Main Board

 

Test for 120 volts at the #1 connector on the *black plug* and the #1 connector on the *yellow plug*

 

NOTE:  A faulty Wire Harness (from the Noise Filter-to-the-Main Board) is unlikely.

are they maked> which one is number 1 ?



#37 john63

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Posted 04 May 2014 - 06:02 PM

On the *black plug*---the #1 wire is color/black

 

On the *yellow plug*---the #1 wire is color/brown


To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

HE: (2) Tablespoons Per Wash Load

HE 2X: (1) Tablespoon

HE 3X: (1) Teaspoon

Perform a TUB CLEAN CYCLE every (4) months.

Use: "Tide Washing Machine Cleaner"

#38 electro_doc

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Posted 04 May 2014 - 06:28 PM

On the *black plug*---the #1 wire is color/black

 

On the *yellow plug*---the #1 wire is color/brown

ok!!!!!!  Halaluya!!!!!  Finally, that's what I was hoping for.  Of coarse if I was there I wouldn't have this problem but I'm just trying to clarify for our grasshopper how to check it.  For some reason I have this feeling he isn't doing it right.  With this very specific guide I'm sure he will be able to clarify whether or not his pcb is bad.  I have a feeling it is not but it is possible the old one is bad and the new one is bad.  Be good to know for sure though.  Thanks and I can't wait to see how this new information is used and the resulting result.  Thanks

 

Doc



#39 john63

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Posted 04 May 2014 - 06:34 PM

My gut feeling says to look at...

 

A "bad' Neutral in the Wall Outlet

 

Faulty Noise Filter

 

Incorrect Main Board was installed


To eliminate:

Musty odor

L-O-N-G cycle times

Dingy/yellowing whites

Suds error message

Slow spin speeds

Intermittent water leaks (from rear of washer)

And other annoying symptoms which vary brand-to brand.

Read below:

The *correct* amount of HE (High Efficiency) detergent that should be used in any front load or agitatorless top load washer with tub sizes 3.0 cu ft and larger is as follows:

HE: (2) Tablespoons Per Wash Load

HE 2X: (1) Tablespoon

HE 3X: (1) Teaspoon

Perform a TUB CLEAN CYCLE every (4) months.

Use: "Tide Washing Machine Cleaner"

#40 electro_doc

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Posted 04 May 2014 - 06:47 PM

That's why I'm trying to verify if in fact the board is good or not because I have a feeling it's not the board either although it is possible.  I like your other suggestions and thanks for all the help, I have no personal experience with this machine other that cleaning a water valve and changing a pump.  I'm sure I'll get the chance to put this info to good use myself one day.  Thanks again for sharing all your knowledge with us.

 

Doc






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