OK, these Whirltag Cabrio/ Bravos/ Oasis washers or going to make me pull my hair out!
Customer says machine stops mid cycle, displays NO error codes.
Trip#1, Ran machine through an entire cycle, machine worked perfect, even put machine in diagnostic mode, couldn't get a single error code to come up.
Customer says she got three loads of laundry done, 4th one stopped mid cycle with the "dreaded F1 error code."
Checked the tech sheet and led me to order a new electronic control.
Trip#2 Ordered and installed electronic control "W10258402", Now I get an "F51" error code.
Pulled the wash basket, found a sock and a pair of underpants at bottom of outer tub by the sump cover. Removed the clothes from the outer tub. Reinstalled wash basket and made sure the rotor at the bottom of the machine was good and tight and inspected all wiring going from the electronic control to the stator and RPS sensor. No wiring frayed or out of place. Gave the customer the quote for a new RPS sensor and the lower wiring harness, customer said forget it, she's going to buy a new washer, perhaps a Speed Queen top load washer.
I will no longer recommend these SOB POS washers to anyone now. Starting to get fed up with all Whirlpool products of late. Definitely Whirlpool is no longer the comapny it used to be. And why the hell they being so selective on who does their frigging warranty work?
Edited by Scottthewolf, 01 May 2014 - 06:19 PM.