there was water leaking on floor
Prob #1 there was rubber molding glued on to kick plate spent 10 min explaining to customer that i don't install cabinets and if they want they can remove molding customer finally figured out and removed molding
took off kick plate noticed no water under washer so ran cycle and saw water coming out of door on bottom left side took of panel and noticed that water will splash from bottom of door onto floor was something that i never came across (started out about year ago with training and a few months ago by myself)
Prob #2 Could not get a hold of the 2 techs that trained me or the other tech that i met
customer was looking at me like whats up so told customer that saw all of components and not sure what prob is if wants can send me off or will get back to her so customer said no will use you just get back to me
of course when got to truck my tech called me back told him the issue and he told me: prob water valve just let tube fill after starts to wash hit cancel twice then start over and time fill if more then couple of sec them bad valve so went back to customer told them have this one test to see did test and 2nd fill was 60s so said bad valve gave quote
Prob #3 cust said what if it doesn't work? so said no prob will only charge if fix but give deposit so customer said i only pay if you fix so i said ok so give me service charge so customer said well i don't trust your diagnose
So after that i decided want an easy way out of this customer so said you know what have a nice day and just left!