model WRF989SDAF00 whirlpool frig.
Posted 28 May 2014 - 08:02 AM
Posted 28 May 2014 - 08:41 AM
Also, depending on how the system prioritizes, check for a bad fresh food sensor. If it prioritizes the ff compartment first then a bad thermistor in the ff compartment may cause the valve to stay on the fresh food side. I am not sure about this as I dont see too many out of spec whirlpool sensors but it's something to check out.
Edited by DurhamAppliance, 28 May 2014 - 08:43 AM.
Durham Appliance Thrift & Repair, LLC
Posted 28 May 2014 - 12:23 PM
There's something going on with these dual evap units, and Whirlpool is aware of it. Per Service Pointer W10666205A dtd March 2014:
Slow Ice/No Ice
Warmer than normal freezer temperature
Long/Constant run time
Partial frost pattern on the freezer evaporator
discoloration or deterioration of the refrigerator evaporator housing
Note: The first symptom a customer notices is usually a decrease in ice production followed by a noticeable temperature increase in freezer and longer than normal cooling cycles.
1. Verify the above symptoms with customer.
2. Check and record freezer, refrigerator and ice box temperatures.
3. Run tech sheet diagnostic test #4 (Compressor/Condenser fan/Evaporator fan) and #56 (I/M error codes) and record the results. Call the Techline (Authorized Servicers Only) from the customers home for further instructions.
Affected Serial Numbers: K217XXX - K335XXX
Posted 29 May 2014 - 12:25 PM
Not sure, yet. I've seen the moisture/condensation issues but haven't been called for this this problem, though I'm sure I will. As soon as I do, I'll make the Techline call and report back here with the fix. In the meantime, I'll keep an eye out for future Pointers concerning the dual evap units. Seems to be a new one every couple of months.
- Samurai Appliance Repair Man likes this
Posted 29 May 2014 - 04:42 PM
We have scraped 3 of these fridges already. I've heard there's holes in the evap. Tech-line will record all the data and if it fits within their set criteria they give a concession number and send a new one.
Posted 30 May 2014 - 09:44 PM
Posted 20 July 2014 - 03:50 PM
Edited by suampman, 20 July 2014 - 04:21 PM.
- Radio Loco likes this
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And Brother CubbieBear84 reports this:
Something to keep in mind if you're called out on one of these with a warm compartment complaint....
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