Not much different than Hitler ordering his phantom army (geriatrics and children) to launch a counter-attack against the Russian army during the Battle for Berlin.
It ain't gonna happen :)
Which brings me to another thought...
LG has an ongoing on-site Training Program in Huntsville,Alabama. A kind of boot camp for LG techs---to be certified in all aspects of service.
Training/familiarization of LG products
Trial runs (at volunteer homes) in which an instructor accompanies the student-tech into a home to perform repairs (evaluated on the diagnosis & repair as well as the servicer/customer interaction and appearance)
This is all good and well but----why not have the Regional Service Managers ride shotgun too.
Many of the RSMs these days---clearly have no experience in the service field. Most of the original Service Managers are gone. These were the guys that---in some cases---had decades of experience in the field.
The "replacement" RSMs would likely be shocked at the many and varied circumstances encountered during a day or week of service work.
I'd wholeheartedly volunteer to do *their* job for a week in exchange. It would be very interesting to observe how the RSMs would handle those "Mission Impossibles" that B4UTRUST mentioned:)
But like the Battle for Berlin---that ain't gonna happen either:)