Hello everyone! 1st post. Been using the site for a while, but most of my questions were answered from just reading.
I work for an appliance retailer that my parents own. We've never had a service department before, but I've been learning for about 3 years to be a service guy/ fix up used.
I'm attempting to fix this washer for a customer. It's only about 2 years old, she got it from us, but she didn't want any extended warranty, so she's paying for it out of pocket. ( I think we're doing the service for free, though)
Apparently, the error code "F1E2" came up for her and the washer wouldn't unlock for about 20 minutes. She had a guy come take a look at it, and he diagnosed it as the MCU and possibly the CCU.
We ordered the MCU and I put it in, but of course it didn't work. I put it into diagnostic mode, and it goes through "C00" and to "C01", but then goes back to "C00" and does nothing other than activate the pump once in a while. It then doesn't advance past "C00".
I did my best to double-check the connections and as far as I can tell, I think the CCU may be bad. I just wanted to get all of your guys' advice before ordering it.