My Kenmore Elite side by side refrigerator suddenly stopped dispensing ice and water from the door. There are no motor sounds from the augur or the water pump when depressing the tongue switches on the outside. When opening the freezer door the ice reservoir is full, it's mounted in the door. There is an optical sensor beside the Ice Maker ON/OFF switch. When I depress the door switch with my finger simulating the door being closed the optical sensor seems to be connecting because the little red flashing light stops flashing and stays on steady. There is ice in the ice maker and the bucket reservoir as mentioned before.
I changed the water filter today thinking it might be the problem. Didn't help.
I've also noticed a little frost buildup. I know this means the flap isn't closing all the way and letting heat into the freezer. From what I can tell it is now closing all the way just from removing the ice bucket and dumping it and operating the outside controls with the freezer door open. I can see the flap slowly close.
I'm thinking it's the augur motor since there is no motor sound. Perhaps just micro switches? I saw a YouTube video of how to pop off the front dispenser plate. Thinking of doing that but first want to post here and see what advice is available.
The freezer is set to zero degrees and the refrigerator is set to 37 degrees.
Thank you for any assistance you can give. Sorry if I've left out any info.
Would like to fix myself, Sears has enough of my money.
Shall I post photos of the Fridge?