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Samgsung Refrig RF4267HARS Water Reservoir Froze


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9 replies to this topic

#1 jasril

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Posted 10 July 2014 - 11:39 PM

Hello all,
The water reservoir froze solid and damaged a solenoid in my Samsung Refrig.
 
Do I need to replace the whole unit or just the solenoid?  Any tips in replacing which ever needs to be done?
 
I wasn't able to find the whole unit on Repair Clinic.  I even tried Sears Parts.
 
Thanks for the help :)
Jason
 
Here are the pics I took when I was investigating the issue.
 


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#2 DurhamAppliance

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Posted 11 July 2014 - 06:13 AM

I'm not sure I understand what you consider "the whole unit"? If you are talking about a multi-part valve, then you can simply replace the failing part or all parts depending on price (since you are already servicing the area). If you are not talking about a multi-part valve, please explain further or provide the part numbers of the separate parts.

A more pressing issue, however, is why the reservoir is freezing? Check sensors and/or temp settings.

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#3 DurhamAppliance

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Posted 11 July 2014 - 07:12 AM

there is a bulletin that applies to your situation... The damper under the water tank may be broken or not seated properly.

Per Samsung, two parts are needed to prevent further freeze up

Part number: DA97-11340A

Part number: DA97-11340A

Assy Case Water filter tank

DA9-08430A Assy INS-damper conv

bulletin no ASC20130425001
DATED 4/25/2013

Covering models Rf4267habp,... hars,...hawp


Edited by Samurai Appliance Repair Man, 11 July 2014 - 07:28 AM.

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#4 jasril

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Posted 11 July 2014 - 07:42 PM

Thank you for the reply.  The "whole unit" I'm considering the water filter case assy.  It didn't seem any colder than normal in the frig when it froze up.  I only noticed it froze when I took it apart to see where the water was coming from.  I stopped digging once I found the leak.  I'm not sure what parts are replaceable.  I don't have part numbers.. hard to figure it out when most of the parts have no pictures to compare against!

 

I think I had the temp setting pretty low... I would think that I wouldn't be able to lower the setting too low..  but I have increased the temp.  Ice cream in the freezer was also pretty low and a few spoons have been bent trying to get ice cream.  I have since made the setting to the highest settings.  Fridge settings go from 34 to 46 (in 2 degree increments) and the Freezer from -8 to 8.  I currently have them set to 46 and 8.  The middle drawer is normally on the 3rd of 4 settings (cold drinks).

 

Since this is a known issue and it is only 19 months old.. should I call Samsung and complain?  I am not able to find that service bulletin on Google.  Or even the DA9-08430A Assy INS-damper conv

 

Thanks,

Jason



#5 jasril

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Posted 11 July 2014 - 07:47 PM

I can't edit my post above for some reason... but  "Ice cream in the freezer was also pretty low and a few spoons have been bent trying to get ice cream." should be " Temp in the freezer was also pretty low and a few spoons have been bent trying to get ice cream."

:wink:



#6 Samurai Appliance Repair Man

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Posted 12 July 2014 - 07:26 AM

I can't edit my post above for some reason... 

 

 

Grasshoppers may not edit their own posts.  For that privilege and lots of other goodies, upgrade your membership:  http://appliantology.../subscriptions/



#7 DurhamAppliance

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Posted 13 July 2014 - 02:38 PM

something is definitely wrong if you have your freezer set to 8°f and your fresh food set to 46°f.

Service bulletins and manuals aren't usually available to the public. However, They can usually be obtained from our library with an upgraded membership.

Edited by DurhamAppliance, 13 July 2014 - 02:41 PM.

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#8 Samurai Appliance Repair Man

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Posted 13 July 2014 - 02:43 PM

The Fast track manual for your model is included in this bundle:  http://appliantology...-bundle-2-of-5/



#9 DurhamAppliance

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Posted 13 July 2014 - 03:11 PM

and the bulletin is located in this file http://appliantology...from-asti-2014/

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#10 Iamiuru

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Posted 23 July 2014 - 07:15 PM

Well I wasn't able to upgrade my account since it was from the old forum... so I created a new one and upgraded that.  Thank you for the replies.  I was mistaken on it being frozen.  I didn't realize the reservoir was that hard of a plastic.  I was able to take it a part today.  I guess I just need to repair or replace the multi-part valve.  What is the part number for either the one valve or the whole multi-part valve?

 

Thanks






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