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frigidaire GLTF2940ESO washer won't enter diagnostic mode


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6 replies to this topic

#1 scott johnston

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Posted Yesterday, 10:58 PM

My  stopped working.  Pushing any button (or combination) on the face gives only "Err"  which I take to mean error but it does not yield a code so isn't much help.  Sometimes I also get "Loc".  Does this mean the door lock is faulty?

The machine will not enter the diagnostic mode by turn the dial to the correct setting according the manual. 

 

Last year I had to replace the pump motor and the error code system worked fine.  

 

Any ideas?

 

Thanks



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#2 applianceman97

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Posted Today, 12:01 AM

Loc could mean control panel lock. Is the led light right above the cancel button illuminated?

You can try unlocking the control by holding down the options and select buttons.

If this does not work you may need to replace the main board.

Edited by applianceman97, Today, 12:01 AM.

Kicks major Samsung booty first, asks diagnostic questions later.

 

http://www.tandnappliance.com


#3 nickfixit

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Posted Today, 06:12 AM

It's common for a Frigidaire product to be unable to enter diagnostics, even when it's working fine. It leaves you without the diagnostic codes for help.


" Giving numerical data to Sears management is like giving a monkey a machine gun. No one knows for certain what will happen, but you can be sure of two things... It will be real messy, and only the monkey will be unharmed"

#4 Budget Appliance Repair

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Posted Today, 07:32 AM

I've seen this exact same thing before, bad main board if the user interface lock isn't actually locked.


William Burk (Willie)
Willie's Budget Appliance Repair
Eureka, CA 95501

#5 Samurai Appliance Repair Man

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Posted Today, 07:37 AM

Same here, seen the same thing.  Bad main board Part number: AP4358809

Part number: AP4358809



#6 scott johnston

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Posted Today, 09:10 AM

Thanks to all of you for this very helpful information.  I'll order the main board then.  We did have a power outage on the our electric grid due to forest fires so their may have been a power surge that cooked the board.  So, this seems like a safe bet.



#7 scott johnston

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Posted Today, 09:36 AM

Ok, I have ordered the new main board as suggested.  Now I need a little more help.  Where is this part located.  Last year I had to replace the drain pump and motor so know who to access the lower reaches of the machine but suspect this part might  be behind the lights and buttons up top.

 

Thanks






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