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Samsung side x side RS267TDRS 25 E error/ flex zone damper heater error


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3 replies to this topic

#1 brm

brm

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Posted Yesterday, 05:11 PM

Samsung side by sideRS267TDRS 
complaint freezer side thawing -fridge side cooling ok
as i arrived all the temperatures were reading good both by control and by temp gun. ran self diagnostics and came up with  25 E error code - flex zone damper heater error_ damper heater open /Bad wire.
I removed back panel freezer side the wires are fine, the heater has to be fine because not froze up. I maybe  missing it but I do not see a damper on this unit, it has a dual evaporator so it shouldn't have a traditional damper? and from what I'm reading a flex zone is in the French door units this is a side x side. so what is a  25 E error code and how to proceed ?
thank you


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#2 applianceman97

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Posted Yesterday, 07:51 PM

http://appliantology...track-manual-r2

Here is the correct fast track for your model. A 25e error is a refrigerator defrost problem it says. Double check your error code.

Kicks major Samsung booty first, asks diagnostic questions later.

 

http://www.tandnappliance.com


#3 applianceman97

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Posted Yesterday, 07:55 PM

Start also by checking your thermistor readings vs actual temperature. An out of spec thermistor can make your temps all funky.

Also verify your freezer evaporator fan is working correctly. Check the voltage at the main board going to the fan and also check the voltage from the FG line. The FG line is the fans feedback signal. If the the fan is spinning correctly the FG should read around 2.5 - 3.5 V dc. Do all your fan testing while the unit is in forced mode on the fastest compressor speed. This will ensure the fan motors should be receiving power.

Also, here is blog post on repairing Samsung fridges from brother Durham. Good stuff in this.
http://appliantology...supremacy-pt-1/

Edited by applianceman97, Yesterday, 08:02 PM.

Kicks major Samsung booty first, asks diagnostic questions later.

 

http://www.tandnappliance.com


#4 brm

brm

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Posted Yesterday, 10:03 PM

RS267TD Fast Track R2 -who new Revision 2 thank you.  25 E Error -The refrigerator defrost heater is read as open or
the heater has been heating continuously for more than 80 minutes. Im returning w/ temp senser & fan motor and running said tests. thank you for pulling me out of this one.






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