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Guest BrokenArrow

Kenmore HE4T

4 posts in this topic

I have recently run into a Kenmore HE4T washer that was giving a F/DL code. I did some research and found out that this is actually a duel error code. I believe the "F" indicates a communication error between the main control and the motor control board. I checked the motor for proper resistance by measuring pins 1-2, 1-3, and 2-3, which all read approx 6 ohms. Pins 4-5 read 124 ohms. This to me eliminated the motor as the problem. Tracing backwards, I next tested the door lock "DL", but this checks out as being good. I finally traced back to the main control and this is where I hope someone knows what's going on. If looking at the main control there are two sets of two pink wires located on the right hand side on the ERC. The two pink wires that plug into the HE2 terminal seem to be the issue. Question 1, are there any known issues with bad wire harnesses, specifically the crimped ends where the pink wires plug into the ERC? Question 2, could there be RF noise that is leaking from the motor, causing the ERC to malfunction. At this point, when the washer is started, the F/DL comes on immediately accompanied by a stead beeping sound. I would hate to guess and throw a $450 ERC at it. I hope someone can help me out. Sincerely, Broken Arrow.

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Need appliance parts? Call 877-803-7957 now!

F/DL is the fault code for door lock error.  The F is not a separate fault code for communications error.  A Door Lock Error occurs if the door cannot be locked.  It will try to lock it 6 times before displaying the error.

Potential Causes

• Door Lock Mechanism broken or removed from the Door

• Check Door Lock/Switch Assembly

• Check the wire harness connections to the Door Lock/Switch Assembly and

  Central Control Unit (CCU)

• Door Lock/Switch Assembly Failure

Ohm out the door lock solenoid and the door lock switches. This is most conveniently done at the central control board--use the wiring diagram/tech sheet to located the proper pins to test from.  Unplug the washer before starting work.

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I purchased the he4t's in april. I have had trouble since I bought the washer doing this F/DL  flashing as well.  when it does this, I almost can't get it to do anything, lock , unlock, drain & spin.Should I get a service tech out here to service it, or is this just something that I should live with. I bought the pair in the Sears Outlet scratch and dent. I think they are under warranty for 1 year.

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Yes, call for warranty service.

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