I am a DIY 28 year old male in Mesa, Arizona. Never worked much on appliances though. I now humble myself before the professionals.
My KitchenAid (Model KFIS25XVMS9) refrigerator is not making ice.
The situation: I hear it a few times an hour swinging around (actually it sounds like it swings too often, maybe once every 5 minutes), so I assume it is running through its cycle. What I do not hear is the sound of water filling the mold like I used to. Before it completely stopped making ice, the cubes seem to be getting smaller and smaller over the past 6 months or so.
I'm not sure if this is related or not, but the temperature alarm went off for a couple days intermittently for both the fridge saying it was too warm (got up to 55 degrees as read on the front display). This freaked me out for a while because it seem to come out of nowhere. I cleaned the coils and unplugged the fridge, and the next day it came back on again. It seemed to regain its temperature (no alarm sounding) since it has not gone off for the last two weeks (fingers crossed). I have a two year old, and I'm thinking he just kept opening the fridge too much.
What I have tried already:
-Cleaned the coils (they were not very dirty)
-Straighten the water hose (There is no RO water system)
-Turned the ice maker on and off (I left it off once for about 4 days and then turned it on, it made small cubes for a week or so then stopped again)
-Unplugged the fridge (only for about half an hour to see if it would reset anything)
I don't think it is water pressure -- but it I have not eliminated it yet. The water to the front seems to have plenty of pressure. I changed the filter and I am not positive it ever made ice after that though. I am fairly positive that it is the right filter.
Water valve failure? Would the front be working still?
Should it be hearing the ice maker activity this often?
Is it possible I got a bad filter or installed it wrong?
If it was a bad filter or installed wrong, how could the water to the front still seem normal?
What do professionals use to measure temperature? I have a infrared pistol style thermometer, it seems to measure higher than what I would think. for example, the front display for freezer is set to 0 degrees, but the thermometer measures 11 in some areas. Is this normal or abnormal?
I provided and asked quite a bit of info. Sorry for the novel, but thank you in advance for your help! If you recommend repair or replacing please be thorough in your recommendation (provide location of part and steps, or affordable place to purchase).