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Solomon Gainey

Whirlpool m# WRS342FIAoo Refrigerator not producing ice

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Whirlpool Model # WRS342FIAoo refrigerator, stopped making ice mid cycle (ice was stuck in the mold) I went to check line voltage first off and the voltage is 48 volts. I checked the mold heater with my meter and its a closed circuit. At first I thought it was a low temp or high temp sensor, like on the older fridgidare ice makers that I used to work on, but didn't see one. Are the ice makers strictly timer operated now? The freezer is below zero I checked that as well. I'm kind of lost. Also this model fridge has an electric eye that has a finger in the ice makers workings, just something else to go wrong and break.  

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Need appliance parts? Call 877-803-7957 now!

This is a standard whirlpool icemaker which is a temperature controlled unit.  There is a thermostatic bi metal mounted on face of mold.  The freezer needs to be 6 degrees or colder before it will allow to harvest.

 

Yours has the icemaker mounted across the width of the freezer, and uses the optics board to stop the unit if the door is open. Where were you checking voltage to the unit?  If you remove the icemaker you should be checking either at the unit head ports L and N.  You can also check at the harness coming out of the freezer wall on black and white wires.  If you are only getting 48v the optics board has failed.    Part number: AP3137510

Part number: AP3137510

 

Pull the cover off of icemaker check the main drive gear see if it is loose or missing could be why ice was partially out of mold if thats the case you will need to replace the icemaker. Part number: AP5690504

Part number: AP5690504

Edited by Samurai Appliance Repair Man

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When I checked the voltage it was across the moldex cable and then again on the ice maker at L & N. The timing gear is tight against the housing, is there anyway I can test the optic board before replacing?  I just want to be sure im replacing the correct thing. Also when the door is open I get 2 blinks then nothing when the "door is closed" is there a specific blinking pattern that would indicate normal operation? Thanks for the help guys.  

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Checked the board and as soon as I jumped the black/black white wires the ice maker finished its cycle and called for water to start another cycle. Will order another board.

 

Thanks for the help guys!!

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