First post, and I want to say thanks in advance. I posted this on another website but nobody has replied.
Whirlpool Cabrio WTW5700XW0, 3 years old, never been serviced, never had a problem before now.
I noticed my washer was using warm/hot water on every cycle, so I did some tests today with a digital thermometer (after making sure the hoses hadn't been switched by our ghost).
Set my washer on Soak and let it fill on each setting. Temps were 122 degrees on every setting (Tap Cold, Cold, Cool, Warm, Hot).
So I shut off the hot water at the hose-bib and tried to run a Soak cycle using Tap Cold but it wouldn't fill. It just hummed until I turned on the hot water at the hose-bib and it started filling immediately. Sounds like the cold water inlet valve from what I've read online, but I wanted to make sure before I threw money at the wrong part. I saw a post about a similar model and problems with a temperature switch, but I don't know where mine is or how to check it (haven't got that far yet in my web searching).
Disconnected the cold water hose and checked the inlet screen but it was clear. Pointed hose into drum, turned on cold water hose-bib and pressure is fine.
What do I need to trouble-shoot next to diagnose this problem?
I really appreciate any help you all can give.